Ophthalmic Assistant
Who are we?
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatient appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work. This is a global benchmark that recognises employers who create an outstanding employee experience.
Role overview
We are looking for an Ophthalmic Assistant to join our new Milton Keynes site. The initial training and monthly meetings will be located at our Northampton site, so travel is required. This will be 40 hours over 5 days per week, including weekends on a rota basis.
Our Ophthalmic Assistants are the face of Newmedica – they’re often amongst the first people that our patients interact with on clinic visits, so having a welcoming, friendly, empathetic approach is vital.
It’s a busy role - you’ll be seeing a number of patients each day to take them through a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is required.
You’ll be using a variety of different equipment and systems, so we’re looking for someone who is comfortable using systems and is fairly tech-savvy. The thought of eye surgery can be a daunting prospect for patients to deal with, so our Ophthalmic Assistants need to be able to put patients at ease.
They also need strong communication skills to explain the purpose of the different tests to ensure the patient understands their treatment. This is a great role to progress your clinical skills or to take the first step on a clinical career path. Newmedica is committed to the growth and development of all our colleagues, and the Ophthalmic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams.
We are dedicated to ensuring patient care around the clock; therefore, our Ophthalmic Assistants are a part of our out of hours patient support rota, which receives additional remuneration.
What skills and experience do I need?
We’ll provide training, so experience isn’t always needed, but the following things will be advantageous:
* Previous experience of working in a patient-facing role is desirable.
* Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area.
* A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
* An excellent grasp of the English language both verbally and in written format.
* Experience of dealing with a variety of data, for example, patient records, GP and patient correspondence, and diagnostic test results.
* A good team player – happy to jump in and support others when required.
What we’re offering
* Full and part-time opportunities available.
* A salary of £23,795.20.
* 200 hours annual leave plus bank holidays.
* A company pension scheme.
* Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a discount scheme.
* An environment where your learning and development is supported through various learning tools and courses.
* Working with a friendly multi-disciplinary team passionate about improving the lives of our patients.
* A bright, spacious and modern working environment, built to the highest standards.
If you would like an informal chat about the opportunity or to request a job description, please contact northampton.hr@newmedica.co.uk.
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK, and a Disclosure and Barring Service check will be necessary in the event of a successful application, which we will pay for.
At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.
Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.
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