Customer Service Advisor
Wembley, Middlesex
£30,000 + Pension + Parking
A Customer Service Assistant with strong people skills is required to join this established and highly respected local Company and assist with a wide range of tasks in a busy Customer Service environment.
Some of your duties will include:
1. Providing extensive support with the customer service function and managing client accounts.
2. Inputting customer orders received via the website or on the telephone onto the computer system.
3. Tracking customer orders from instigation stage through to successful completion and delivery to customer.
4. Dealing with product enquiries and making recommendations based on customers' individual requirements.
5. Sending out sales and marketing material to potential customers and coordinating the delivery of product samples.
6. Maintaining CRM customer database system and ensuring information held is accurate and up to date.
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