Company Description
Xeinadin Group was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people’s potential. As part of one Xeinadin, our colleagues are able to draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities.
Description
This is an exciting opportunity to join a very fast expanding company. Your role as a Business Support Manager will be reporting to the Area Practice Manager, and will be responsible for a wide range of administrational tasks. As the Business Support Manager of a professional service company, you must have strong time management and organisational skills alongside excellent relationship management. This is a varied role, and will be suited to someone who has a hands-on approach and enjoys working in a fast-paced evolving environment.
Key Responsibilities
1. Answering phone calls
2. Chasing clients for books and records
3. Scanning & filing
4. Involve with onboarding process using creditSafe and fee quoting software like Ignition, GoProposal, Pandadoc.
5. Maintain clients information in line with Xeinadin guideline
6. Finalising and sending out Accounts and Personal Tax Packs to clients for approval
7. Helping Hub Credit Controller with debtors queries
8. Finalising invoices / WIP Write out
9. Apply for HMRC & CH authentication code
10. Allocating of Disbursements to clients
11. Taking payments over the phone
12. Paying-in any cheques received from clients
13. Maintaining and reconciling office petty cash
14. Booking appointments with clients
15. Organise safe return of clients books and records
16. Keep track of laptops and other IT equipment provided to team members
17. Order Stationeries
18. Help the Area Practice Manager Lead with projects
Key Requirements
1. Proven experience in administration and a fast-paced environment
2. Very high level of attention to detail and accuracy
3. Proficient with Microsoft Excel, Word, Outlook etc.
4. Excellent time management skills - handling multiple and varied deadlines concurrently
5. Must be able to meet administrative deadlines
Additional Requirements
1. Be able to work independently as well as part of a team
2. Organised, proactive, reliable and self-motivated
3. Confident communicator with personnel at all levels within the business, both written and verbal
Model
Office Based
Salary
Competitive
Benefits
* Company Pension Scheme
* 25 days of annual leave + bank holidays
* Additional annual leave days from certain levels of seniority
* Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
* Business closure over Christmas*
* Life Assurance x4 annual salary
* Enhanced family leave policies
* Enhanced Company Sick Pay
* Employee Assistance Programme – 24/7 support, free and confidential
* Corporate Discounts Platform
Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
* PMI single or family
* Critical Illness Cover
* Cash plan
* Cycle to work
* Eye care
* Dental
*subject to exceptions and business needs
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