MAIN FUNCTIONS
Responsible for the logistics related to processing of customer orders. Coordinates with sales staff, dispatchers, customer service representatives, warehouse staff and shipping/receiving. Answers inquiries from customers and investigates complaints regarding services and policies. Input, update and consolidate ETA/shipping data and send to appropriate business units. Analyses load information from customers in order to determine and verify the appropriate routes, rates, and schedules. Coordinates shipment schedules with vendors. Works with moderate work direction and is skilled and knowledgeable to the position. This position would typically include senior Logistics/Shipments Coordinators with extensive prior experience.
SKILLS AND QUALIFICATIONS
Attention to detail. Strong organisational skills. Problem solving. Customer service. Strong communication skills as this position will be contact point for government officer. Familiarity/Proficiency with computer systems. Logical thinking skills for logistics optimisation and improvement to the work process.
* Be educated to Degree level (or equivalent) in a numeric discipline e.g., Engineering, Science, Economics, Finance, Mathematics or Statistics (or relevant work experience underpinned by strong P&L performance).
* Have previous Marine Commercial experience, focused predominantly on:
* Evaluate, optimise, and manage freight operations.
* Possess an understanding of risk management.
* Have strong commercial acumen, an entrepreneurial min-set, analytical/IT skills and take accountability for your results and contributions to the team.
* Posses a broad range of personal effectiveness and leadership skills, with the ability to facilitate and influence business decisions in a multi-cultural team environment.
* Have fluent English language skills (written and spoken), with additional language skills being desirable.
SCOPE OF WORK
Operate crude oil movements, equity sales and 3rd party purchases, the Americas, North Sea, Baltic, West Africa, Mediterranean and Black Sea to ensure delivery in a safe & timely manner. Be the focal point for the Upstream, Downstream, Refineries, Terminals, Charters & Traders regarding these crude voyages.
* Manage the operations and scheduling activity cargoes and third-party cargoes.
* Manage equipment from various third parties under existing or new contracts (Term Charter, Spot Charter, Contract of Affreightment, Charter Order, Master Transportation Agreement, etc).
* Generate scheduling orders (Nominations) using trade signals from Traders and Refining Optimisers.
* Ensure all marine equipment (including load and discharge terminal) is properly vetted prior to load through internal vetting system.
* Formulate and issue appropriate voyage orders and letters of indemnity (as necessary).
* Identify and seeing opportunities for cost reductions through optimisation of fleet (i.e., out charters, cleaning reductions, re-positioning, etc).
* Provide timely and accurate schedule, vessel and voyage related operations information to internal stakeholder's vessel agents and ship brokers to ensure vessel utilisation and safety objectives are achieved (anticipated arrival and departure timing, in-port operations, lifting schedules, and other vessel/voyage data).
* Arrange and optimising supply and delivery of bunkers for time-chartered vessels.
* Work with sites to support and coordinate long-range planning and refinery turnarounds to ensure adequate equipment coverage and signal accuracy.
* Act as first point of contact for billing dispute and/or resolution with billing clerks/analysts.
* Work closely with Demurrage Claims organisation to minimise losses and maximise value.