To start on 31st March 2025
12 month maternity cover with a 3 week handover period. Monday - Thursday 9.00am - 17.00pm and Friday 9.00am - 16.30.
A great opportunity for a Customer Relationship and Quotations Manager
This is a successful family business and this role is about the continuous development of client accounts. You will manage all customer quotation requests.
The Responsibilities of the Customer Relationship and Quotations Manager
1. Sales Quotations - respond to customer quotation requests, and timely follow up.
2. Be proactive with all sales, managing the process of keeping in touch to encourage repeat order placement.
3. Keep the CRM system up to date with the status of each quotation. Ensure all new enquiries are added as new contacts, following the exact process.
4. Customer Account Management - continually looking at ways to grow the relationship.
5. Proactively call and email prospects who have contacted the client for quotations but did not purchase from them.
The Skills and Behaviours required for the Customer Relationship and Quotations Manager
1. Positive go-getting, self-motivated approach.
2. Customer Relationship experience and experience in calculating costs.
3. Outstanding communication skills.
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