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Group Recruitment Partner - Hiring top talent for one of the UK’s leading Insurance Brokers
Established in 1991, GS Group is one of the leading insurance brokers in Scotland and proudly part of the wider JMG Group. Our focus has always been on employing people that are approachable and are passionate about delivering for our clients. This has resulted in consistent growth, with GS Group doubling in size every five years. We now operate out of five locations, with more to come and receive all of the benefits of being part of a UK wide PE backed top 30 broker.
Due to continued success and business growth, we are looking to expand our Small Business Unit team, with an SBU Account Handler, to support a thriving and supportive team, offering full training and development opportunities to enhance your insurance industry career. You will ideally come from an insurance customer service environment, with knowledge of personal lines products.
Key areas of responsibility include:
1. Ensuring accuracy, efficiency and professionalism when dealing with both client and insurer and conducting high quality work in relation to New Business, Renewals, Mid-term adjustments, Queries and Premium Finance Arrangements.
2. Ensuring all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Policies and Guides to Best Practice.
3. Always promoting exceptional customer care standards.
4. Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance.
5. Developing and maintaining a professional working relationship with insurers and other service providers.
6. Actively securing renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover.
What we’re looking for:
* Previous experience gained from within a broker environment or Insurer environment.
* Exemplary customer service and administration skills.
* Working knowledge of personal lines or commercial insurance products.
* Experience of working to high standards of FCA compliance.
* I.T. skills including use of an insurance IT system, ideally Acturis.
* The ability to work to a high level of accuracy.
* Exemplary customer service skills with the ability to build solid relationships with clients and insurers.
* Regulatory and compliance awareness.
* Willingness to work towards Cert CII or already hold qualifications.
What we offer:
* Competitive Salary & Package commensurate with level of experience.
* Company Pension scheme.
* Generous holiday entitlement, including birthday day off.
* Full training and career development support.
* Free Parking.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Administrative
Industries
Insurance Agencies and Brokerages
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