Job Description
Job Description – Quality Manager
Texo Recruitment is currently seeking for an experienced Quality Manager for one of our clients based in Cupar, Fife. In this role, you will be responsible for ensuring the effectiveness and continuous improvement of the company’s Quality Management System (QMS). Your key duties will include maintaining all quality processes, procedures, and documentation, while ensuring full compliance with industry standards and regulatory requirements. You will lead the Quality Department, collaborate with customers and accreditation bodies, and uphold the highest standards of quality throughout all stages of production. Additionally, you will play a pivotal role in employee development, ensuring the team is well-trained and meets all necessary certifications to support the company’s quality objectives.
Main Responsibilities:
* Maintain and improve the Quality Management System (QMS), ensuring all processes, procedures, and records are up-to-date and compliant with relevant standards.
* Lead and document quarterly quality meetings, providing regular updates and action plans.
* Monitor and maintain Key Performance Indicators (KPIs) for quality performance.
* Report on QMS performance during management reviews, providing insights and recommendations.
* Liaise with accreditation bodies, auditors, and regulatory agencies to ensure compliance with quality standards.
* Facilitate customer visits and site tours, demonstrating the company's commitment to quality.
* Complete pre-assessment questionnaires for quality, environmental, and regulatory compliance (e.g., REACH).
* Handle customer communications, including on-site meetings, customer site visits, and digital communication via email and Teams.
* Manage employee appraisals and oversee training requirements for team members.
* Build relationships with local schools and manage apprenticeship programs.
* Lead the Quality Department, with direct reports from Quality Inspectors, and ensure all departmental activities meet company objectives.
* Ensure adherence to company processes, including compliance with AS9100D requirements.
* Lead and assist the team in addressing Non-Conformance Reports (NCRs), process improvements, and investigations as needed.
Department Oversight:
* Manage dimensional and visual inspection of critical machined parts for various industries.
* Oversee First Off and patrol inspections to ensure product quality from start to finish.
* Compile and complete First Article Inspection (FAI), Production Part Approval Process (PPAP), and inspection reports, addressing customer-specific requirements.
* Supervise the goods-in inspection process for various types of plating and subcontracted processes.
* Maintain and improve the calibration system and the overall inspection equipment to ensure accuracy and reliability.
Experience and Qualifications Required:
* Proven experience in managing and training Quality Inspectors (essential).
* Extensive experience as a Quality Manager in a precision CNC machining environment (essential).
* Ability to interpret technical drawings and follow customer/company processes (essential).
* Commitment to working safely and proactively identifying areas for improvement (essential).
* Flexibility to work additional hours, including weekends, when necessary (essential).
* Willingness to learn and develop new or existing skills (essential).
* Background in machining and quality control (essential).
* Experience with CMM programming and operation (essential).
* Must reside within a commutable distance of Cupar, Fife.
* Team-oriented with strong leadership and communication skills.
Job Type:
* Full-time, Temporary to Permanent
* Competitive Salary
Benefits:
* Company pension scheme
* Cycle to work scheme
* On-site parking
* Long service benefits
Work Schedule:
* 8-hour shifts
* Overtime available
Essential Experience:
* Previous experience in Quality Management, particularly within a precision machining environment.
Interested and would like to hear more? Please get in touch with Bethany at 077147 44808 or