Ocean Freight Coordinator - Basildon - Up to 35,000
Our client, a dynamic and growing freight forwarding company specializing in international logistics, is looking for an Ocean Freight Coordinator to join their team and play a key role in managing export operations, ensuring smooth and timely deliveries for clients across the globe.
Key Responsibilities:
* Coordinate and manage the end-to-end export process for global shipments, ensuring smooth delivery from origin to destination.
* Prepare and process all export documentation, including bills of lading, commercial invoices, packing lists, and certificates of origin.
* Ensure compliance with international shipping regulations, customs procedures, and tariffs.
* Liaise with customers, suppliers, and freight carriers to ensure on-time dispatch and delivery of goods.
* Negotiate rates and arrange transportation options (ocean, air, or road) for cost-effective and timely delivery.
* Track shipments and provide proactive updates to clients and internal teams on shipment status and potential delays.
* Resolve any issues related to shipments, customs clearance, or documentation to avoid delays.
* Support the sales and customer service teams with logistics or shipping inquiries, ensuring excellent customer satisfaction.
* Monitor freight costs and work with finance and operations teams to ensure budget compliance.
* Maintain accurate records of export shipments and handle invoicing and payment processes.
Requirements:
* Previous experience in export coordination for a UK-based freight forwarder.
* In-depth knowledge of international trade regulations, shipping methods, and customs procedures.
* Strong organizational skills with the ability to multitask and meet tight deadlines.
* Proficient in Microsoft Office Suite (Excel, Word, Outlook).
* A good understanding of freight pricing and cost optimization strategies.
* Attention to detail and high accuracy in documentation handling.
* Ability to work effectively under pressure and handle complex issues.
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