Our client is a leading engineering manufacturer and due to continued success, they are seeking a talented Sales Administrator to join the division.
Key Responsibilities
1. Using SAP effectively to raise quotes and orders correctly and efficiently.
2. Use of our CRM system to log calls/visits to current and potential customers, keeping opportunities up to date and ensuring CRM data quality is accurate.
3. Constantly working to achieve our monthly sales targets and highlighting areas that need immediate attention to maximize our sales opportunities.
4. Maintain regular contact with the customers for which you have internal account responsibility and provide effective support for those customers where you are performing a supporting role for the external sales team.
5. Continually evaluate competitor activity – viewing their strengths, weaknesses, and packages on offer (e.g. products/services) to enhance the service it offers to its customers.
6. Assist with any sales campaigns, open days, trade days, and customer presentations where required.
7. Ensure that all operating procedures are adhered to and work with associates to continually review ways in which to improve efficiencies within this area.
8. Ensure that we adopt a best practice approach within the team by highlighting areas where the team as a whole can benefit either through different ways of working or adherence to systems.
9. Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations.
10. Develop accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
11. Capture key account information such as contact details, industry segmentation data, and spend potential and record this within the company's CRM systems.
12. Be willing to take part in trade shows, email campaigns, customer visits, and mill visits for training when necessary, which may require working or traveling outside of regular business hours on occasion.
Required Skills and Abilities
1. Excellent interpersonal and communication skills.
2. Strong teamwork skills, able to support and work with team members.
3. Diplomatic and negotiation skills.
4. Experience working with CRM systems.
5. The ability to work on their own initiative.
6. Ability to multi-task, prioritize, and manage time effectively.
7. The ability to work under pressure.
8. The ability to work with personnel on all levels.
9. Tact, and the ability to deal with difficult situations.
10. Proactive with a drive to win orders and increase business.
11. IT knowledge and skills to support the generation of management information to support decision making.
For more information please contact Grady Izatt on (phone number removed) or send a CV to (url removed).
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