Are you a technically minded professional with a flair for customer service and sales? Join a forward-thinking, innovative manufacturing business in Hitchin, known for designing and delivering high-quality, space-saving internal door solutions using advanced hardware and mechanical components.
About the Role:
As a Technical Sales Advisor, you'll be the first point of contact for customers, handling a variety of enquiries from pricing and product suitability to troubleshooting product installation and usage issues. Your role will encompass both pre- and post-sales support, ensuring a seamless customer experience.
Key responsibilities include:
Advising customers on product options and suitability.
Supporting the order process, liaising with factories and logistics teams to ensure timely and accurate delivery.
Problem-solving technical issues with the support of the in-house Design, Engineering, and Sales teams.
Learn and be enthused by a vast product range of components and accessories that offer your customer choice and solutions
Online marketing, using social media platforms to inspire, educate and increase customer interaction
Comprehensive product training will be provided, alongside a supportive team and a brilliant Sales Manager to help you succeed.
We're seeking a candidate with:
Excellent communication skills to engage with both business clients and the public
Strong IT skills, particularly in MS Office (proficiency in Excel is essenti...