Site: Stanford Le Hope Town, Stanford Le Hope
Salary: £26,000 - £28,000 per annum, depending on experience
Salary period: Yearly
Closing: 26/02/2025 08:00
Job Overview
We are looking for a manager with a proven track record of success in physical and online sales to help develop our retail business. This is a permanent role that encompasses shop sales across multiple sites, staff mentoring, and e-commerce development.
You will need to be a quick learner, be open-minded and enthusiastic when it comes to trialling new initiatives. You must be able to manage diverse teams across more than one location; leading, delegating, developing and inspiring those around you.
A valid UK driving licence and access to your own vehicle are required.
Main Duties of the Job
* To manage your current shop, maximising revenue and profits.
* To manage and develop our new shops in North Essex locations, leading on all new e-commerce initiatives, assisting with training in other locations.
* To support the teams, identifying, mentoring and developing assistant managers and volunteers.
* To identify areas of growth and development, identifying patterns of performance and establishing KPIs.
Working for Our Organisation
Havens Hospices provides palliative nursing and supportive care to adults and children living with complex or incurable conditions. Our specialist Care Teams can support them and their family throughout illness, death and bereavement, in the comfort of their own home and through our hospices.
We focus on their quality of life, caring for individual physical, emotional, psychological and spiritual needs, helping to “Make Every Day Count”.
Detailed Job Description and Main Responsibilities
* To develop sales through merchandising, pricing, events and analysis of performance.
* To space plan shop floor area.
* To help open new stores and establish a strong team within each, where required.
* To set an example to other shops on all e-commerce.
* To coach and advise other shops on e-commerce where required.
* To be the first shop to trial new e-commerce initiatives (e.g., Amazon).
* To assist with implementation of best practices across e-commerce, including providing feedback to the e-commerce manager.
* To train, manage and mentor new managers, Assistant Managers and volunteers.
* To ensure that Assistant Managers are deployed effectively to manage shops.
* To ensure the mentoring and coaching of Assistant Managers to improve efficiency, sales & profit.
* To recruit new Assistant Managers and other shop staff, ensuring that the right candidates are selected.
* To ensure that the shop meets sales targets set in collaboration with the Area Manager.
* To actively promote Gift Aid, sign up donors and achieve performance targets across your shops.
* To implement marketing campaigns and sales promotions to increase sales.
* To ensure that the shop is competing effectively with local competitors.
Person Specification
Skills & Experience
* Good standard of IT skills, including using Microsoft Office, Teams, Outlook and Excel.
* Excellent written and oral communication skills.
* Full UK driving licence and access to own vehicle.
Management Experience
* Demonstrable experience working in the retail sector.
Employer Certification / Accreditation Badges
This post will require a submission for Disclosure to check for any unspent criminal convictions.
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