Job Title: Operations Assistant - Finance About the role The Finance department has an opportunity within the Operations team for a Operations Assistant to oversee an area of the group’s operational processes. The successful candidate will play a vital role in ensuring that the day-to-day operations of the department run smoothly by ensuring that systems and processes are used effectively to maximise efficiency, with an ongoing focus on continuous development. This role requires excellent attention to detail and the ability to plan and prioritise a busy workload in order to meet challenging deadlines. Key Responsibilities Responsibility for the end-to-end Operational processes for multiple product Importing, processing and validating high volumes of transactional data Proactively dealing with any transactional data challenges which prevent transactions being made available for customer invoicing Developing and maintaining strong relationships with both internal and external contacts Daily and weekly volume reconciliations & trend analysis Producing high quality, accurate outputs on a consistent & timely basis Working closely with all other departments to ensure a smooth business process Maintenance of processes and procedures Continuously working to increase the effectiveness and efficiency of the department Identifying areas for improvement and associated benefits Measure and manage performance against internal service levels Identify areas of underperformance and escalate to management to ensure swift action Investigation and quick resolutions to queries What you need to do the role Strong organisational skills Ability to prioritise and keep to deadlines within a fast-paced environment Be able to multitask and prioritise work Strong reconciliation capabilities and experience of dealing with large data Excellent Excel skills – including experience of creating and using Pivot Tables and V-Look Up (training will be provided where necessary) Excellent attention to detail. Professional communication & presentation skills Ability to work individually (with set processes and procedures) and collaboratively Strong judgement and decision making skills Positive attitude and enthusiasm towards work Strong commitment to providing the very best customer service Show an impressive attitude and not only take full responsibility for their duties but are enthusiastic to take on new challenges