About us
Packaging Services Europe provides specialist services for reusable packaging.
We help businesses maximise the utilisation and lifespan of their reusable packaging with wash, repair & inspection services alongside warehousing and pick pack/3PL.
We are working with a well-established brand for a reusable packaging solution, packing food items into returnable containers which are then washed and readied for refill. The site is certified organic and operates to meet third party and retailer audit standards.
Role Summary
Reporting to the Operations Manager, this is a fantastic opportunity to join a team that is passionate about packing and delivering safe and high-quality products in returnable packaging.
Based at our Nuneaton site, you will work within a small friendly team and will be responsible for food safety and supplier technical management at all stages of the supply chain, ensuring compliance with food safety standards, quality control, and regulatory and retailer requirements.
You will support our due diligence and own the technical aspects of new product launches and existing SKUs, to ensure our suppliers and products adhere to relevant food safety legislation, are of the quality expected, safe, and legally compliant for consumers. You will develop strong relationships with suppliers and customers to drive change and implement continuous improvement to deliver long-term strategies for product safety, quality, legality, and authenticity.
Key Responsibilities
* Maintain the Food Safety and Quality Management (FSQM) System documents, policies and procedures to ensure compliance and consistency with relevant legislative and customer requirements.
* Keep up to date with industry developments and best practice, legislative and customer requirements.
* HACCP team lead, responsible for the regular review and as required updating of the HACCP plan.
* Implement and manage a set of SMART key performance indicators (KPIs) that monitor and further develop technical standards within the business and with supply base.
* Be the point of contact for retailer and third-party audits, following up on any corrective actions from such audits, and maintaining systems to ensure compliance.
* Regularly review the training and performance of staff against food safety standards, agreed objectives, and other development needs.
* Identify and provide solutions to overcome technical challenges and non-conformances, such as product failure or quality problems.
* Oversee handling of customer queries and complaint investigations, using relevant tools to establish root cause, implement corrective actions and draft response in a timely manner.
* Undertake internal and external audit requirements as per auditing schedule.
* Ensure hygiene standards across site are maintained at a high level.
* Support the development of new and existing products, ensuring they meet technical, legal, brand and quality standards.
* Approve and maintain product specifications and internal packing standards to ensure batches released to the market comply with applicable food safety and quality standards.
* Approve and monitor new and existing suppliers.
* Identify areas for process improvement and implement changes to enhance food safety, product quality and operational efficiency.
* Maintain accurate records of food safety and quality assurance processes, audits, and compliance reports.
* Implementation of product testing schedule (to include microbiological and organoleptic) and review of test results to ensure the site is operating to relevant standards.
* Working with the site Pest Contractor to ensure the site is under regular review and any non-conformances are closed out in a timely manner.
* Validation and verification activities on site processes (for example allergens in washing process) to minimise any food safety risk of products entering the market and maintaining HACCP requirements.
* Any other reasonable activities, duties or responsibilities commensurate with the role and/or as required by the business.
About you
* Degree qualified or equivalent in Food science or related field.
* Relevant food safety certifications, e.g. HACCP L3, Food Safety L3.
* Proven track record in quality systems management.
* Experience of working to/with third party standards, such as SALSA, BRCGS, Organic certification.
* Experience in hosting external and undertaking internal audits.
* Computer literate, particularly in MS Office applications.
* You will have excellent management and written/verbal communication skills, and the confidence and ability to develop and train team members at all levels.
* Previous experience in identifying and driving quality and continuous improvement objectives will enable you to make a real contribution to the site.
* Superb team player with the confidence and ability to work independently.
* An inquisitive mind with a keen attention to detail.
* Highly organised, methodical, and tenacious.
Hours: 07:30 – 15:30, 37.5 hours per week
Salary: £30,000 - £35,000 depending on experience
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
* Casual dress
* Company pension
* On-site parking
Schedule:
* Day shift
* Monday to Friday
Experience:
* Management: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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