The Extracare Charitable Trust are recruiting for a Finance Office (Income Management Officer Arrears - Finance) on a full-time permanent contract, based at our Head office in Binley.
This is a fantastic opportunity for an Income Management Officer to join our team at our friendly Income Management Team and support the team’s commitment in delivering ExtraCare’s mission of “ better lives for older people ”.
Benefits include
1. Contributory Pension (up to 9%)
2. Employee Assistance Programme
3. Life Assurance
4. Cycle to work scheme
5. 25 days annual leave plus statutory bank holidays
6. Option to purchase or sell additional annual leave
7. Hybrid Working model (site based/home working role)
8. Free Gym Membership
9. Flexitime
Role Details
10. Position: Income Management Officer
11. Hours: 37.5 per week
12. Salary: £28,392 per annum
13. Location: Binley Business Park, Binley, Coventry, CV3 2SN
ExtraCare does not participate in the current “ UK Visa Sponsorship ” scheme, and we would not be able to facilitate sponsorship.
The ExtraCare Charitable Trust is a registered charity that was formed in 1988 to develop pioneering retirement communities for people in their later years and to promote independent living. Our services are activity-based, and residents are supported and encouraged to do things they may never have done before and to thoroughly enjoy their later years.
What will you do as our Income Management Officer?
14. Liaise with various Local authorities with regards of benefits entitlements
15. Maintain and update Housing Benefits awards which has an impact on residents ’rent (double entry system)
16. Take action to prevent arrears and to recover resident arrears and other debts owed to the Trust in accordance with ECCT Policy and Procedures.
17. Set up and maintain residents’ records
18. Experience with Microsoft Excel essential
19. Collect outstanding arrears
20. Provide advice and guidance with regards to rent arrears in conjunction with Welfare Benefits Advisors and Housing Officers.
21. Liaise with residents, applicants and their representatives concerning any aspect of Income Management.
22. Establish sustainable repayment arrangements from residents with the primary objective of maximising income and recovering debt
23. Other ad-hoc tasks/duties to support the Income Management Team service levels and KPIs.
Our ideal Income Management Officer:
24. Experience of working in an account reconciliation environment required
25. AAT qualification or experience of double entry bookkeeping.
26. Excellent numeracy, literacy, IT, and communication skills
27. Knowledge of MS Excel & the MS Office Suite
28. Attention to details
29. Friendly
30. Team Player
31. Motivated
32. Well organised
33. Ability to work under pressure
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.
Don’t miss out! Click ‘apply’ now to make a difference to the lives of older people as our Income Management Officer.
Thispost will be subject to two satisfactory references, medical clearance and Home Office right to work clearance.
34. Closing Date: 18th August 2024
35. Interview Date: w/c 25th August 2024
If you think you have the skills to join us as our Income Management Officer, don’t miss out, click ‘apply’ now!
ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process.