Job Summary Working under the direct supervision of the practice nurses and strictly in accordance with specific practice guidelines and protocols, the post-holder will be required to provide a wide range of clinical and administrative support to the nursing team, specifically responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or nurse practitioner. Key Responsibilities Processing and management of laboratory samples requested by GPs/Nurses Collection of sample(s) of blood in accordance with training and procedures, ensuring samples are stored in appropriate containers. Accurate, legible labelling of all samples to confirm patient identity, checking patient identification against GP/nurse request and confirming with patient whenever possible. Recording collection of blood sample in patient record in accordance with practice procedure. Processing of urine samples Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion Ensuring that anomalies are reported to a senior member of staff Notifying the GP/nurse of any significant patient issues Liaising with and assisting members of the administrative team Weighing patients and checking blood pressures Fridge monitoring -vaccine/cold chain storage, monitoring and recording New patient health checks Chaperoning duties Surgical equipment and vaccine re-stocking and stock rotation Preparing and maintaining environments and equipment before, during and after patient care interventions Assisting in the assessment and surveillance of patients health and well being Administering of flu vaccines, pneumonia vaccines and B12 injections Diabetic checks and foot checks ECG recordings Obtaining blood sugar readings Care of minor wounds and application of basic dressings; Removal of sutures/clips Place of Work: The main place of work will be based at Haresfield Surgery, but there may be occasional times where travel is required to the practices branch Surgery in Kempsey. Health & Safety: Working within a healthcare environment, the post-holder must take responsibility for their own and others health, safety and security. This will include (but will not be limited to): All staff within the department adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. Maintain an up to date knowledge of health and safety and infection control statutory and best practice guidelines and ensure implementation across the Practice. Using personal security systems within the workplace according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the Practice. Making effective use of training to update knowledge and skills, and initiate and manage the training of others in these areas. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed. Actively identifying, reporting on and correcting health and safety hazards and infection hazards immediately when recognised. Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other staff. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training program implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk. Assess their own performance and take accountability for their own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on their own and the teams activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patient needs. Effectively manage own time, workload and resources. Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Notes This is not intended to be an exhaustive list of responsibilities. This is a role which requires flexibility and adaptability and it is expected that you will participate in a wide range of activities which are appropriate to your position, level of expertise and employment grade.