Job Description Job Title: Group Reservations Manager – Luxury Hotel – Somerset
Salary: Up to £36,000 + Bonus
Location: Somerset
I am currently recruiting a Reservations Manager to join this Luxury Hotel. As Reservations Manager you will ensure a smooth operation of the central reservation department. We are looking for someone with a track record in hitting sales targets and will be able to develop, train and lead a successful team.
About the position
Ensure the smooth day-to-day running of the reservations department
Assist with reservation enquiries
Recruit, train and develop the team
Achieve and surpass all targets
Ensure all departmental SOPs are up to date
Attend weekly meetings
Develop a clear and effective process for dealing with complaints
Lead by example
The successful candidate
Will have previous experience as a Reservations Manager
Fluent in English both written and spoken
Excellent communicator and leader
Have a can-do attitude and be willing to go the extra mile
Company benefits