We are searching for a delivery-focused Account/Programme Manager to join a specialist consultancy based near Farnham, Surrey. The role will be working with a diverse range of international clients, supporting the delivery of L&D programmes, strategy consulting and change management projects.
We’re looking for client-facing experience ideally in an L&D, Change Management, or Internal Communications environment. An understanding of learning management systems will be needed, along with experience using project planning software.
If you have a passion for people development, delivering a professional service, and love to embrace challenges in a fast-paced environment, this role could be ideal for you.
Responsibilities:
1. Project management and planning using MS Project, Planner, and Kanban boards
2. Liaising with clients and facilitators pre and post programme scheduling
3. Diary management for client meetings
4. Scheduling project work across the business, maintaining a balanced workload
5. Preparing materials for L&D content, content plans, and toolkits
6. Compiling and summarising post programme feedback documents
7. Working with the team creating, planning, and executing proposals and developing business within your own client portfolio
8. Overseeing and maintaining sales forecasts
9. Preparing sales and finance reports, invoices, and ensuring expenses are captured
10. Supporting the business with marketing campaigns, social media presence, and keeping Hubspot up to date.
Person Profile:
1. This role would suit an energetic candidate with a commercial mindset and previous project/client delivery experience
2. A highly organised team player with a ‘can do’ attitude who can work independently to high standards
3. Experience in a service-led role involving writing proposals and pricing work
4. Excellent writing skills for creating content and developing instructional communications for clients and team members
5. A proactive and consultative approach.
The Consultancy Offers:
1. A fabulous working environment with hybrid working
2. A generous bonus scheme
3. On-the-job training, working on interesting strategy, culture, and engagement projects for prestigious clients
4. 25 days holiday plus bank holidays.
Please only apply to this vacancy if you live within 20 miles of Farnham, Surrey.
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