Overview
Quality Manager
Humdinger, Sherburn LS25 6PJ
Do you thrive on ensuring products meet the highest standards of quality and safety? We're seeking a dedicated Quality Manager to join our team at Humdinger Chocolate & Snacking Factory in Sherburn in Elmet, where you'll play a vital role in guiding a team of Quality Auditors and spearheading the site's quality agenda from auditing to taste panels, customer complaints, and much more!
Position type: Full time, permanent
Hours: 37.5 hour per week
Shift Pattern: Monday - Friday, 08:30 - 16:30
Responsibilities
* Managing day-to-day quality & food safety activities including GMP, GHP, Hygiene (in collaboration with the Hygiene Team Leader), Fabrication, testing (micro, environmental and water), trending and much more.
* Management of non-conforming product and systems (hold logs, investigations, root cause, and close out).
* Driving KPI achievement & supporting projects.
* Investigating customer complaints, foreign bodies & quality issues.
* Coaching & developing the Quality team and wider factory teams.
* Preparing for audits and delivering excellent results (internal & external).
* Monitor deep cleaning and ensure all cleans are signed off sufficiently and the schedule is met.
* Coordinating and developing the site taste panel process.
* Leading improvement & cost-saving initiatives.
* Deputize for the Technical Manager when required.
* Work closely with the hygiene team leader to ensure food safety, environmental monitoring and standards are maintained.
* Collaborate with all other departments such as Production, Warehouse and NPD, championing quality across the site with a goal to be 'audit-ready' at all times.
* Provide weekly and monthly KPI updates as part of the site management team.
Qualifications
* Level 3 Food Hygiene & HACCP (Minimum).
* Quality auditing and management experience within food manufacturing.
* Knowledge of key UK Retail customer requirements, procedures, working practices with customer facing experience is desirable (Retail customer training courses are also desirable such as M&S, Tesco or Sainsbury's).
* Strong leadership skills & ability to motivate a team.
* Knowledge of pest control & technical issues.
* Great communicator & influencer.
* Able to work proactively under pressure with strong problem-solving skills.
* Additional courses in H&S, Taste Panel etc are desirable.
Rewards & Benefits
* 25 days of annual leave plus bank holidays.
* Pension (4% Employer Contributions)
* Life Assurance Scheme at x4 basic salary.
* Health Care Cash Plan via Paycare (Dental, Optical, Chiropody, Professional Therapy, Counselling cover), along with access to Paycare Perks for exclusive high street and retailer discounts.
* Holiday Purchase Salary Sacrifice Scheme – buy up to one extra week per year (subject to meeting minimum criteria).
* Cycle to Work Salary Sacrifice Scheme (subject to meeting minimum criteria).
* Electric Car Salary Sacrifice Scheme (subject to meeting minimum criteria).
* Family friendly policies including Maternity and Paternity leave above the statutory minimum.
* Annual engagement calendar covering an array of activities and educational events promoting diversity and inclusion.
* Participate in supporting your local community with opportunities to spend one day per year volunteering or fundraising and gain company-matched sponsorship.
* Company Wellbeing agenda including annual Wellbeing Week, Menopause Support Group and Mental Health First Aid programme.
* Access to staff shops with exclusive discounts.
* Monthly employee recognition scheme via the ‘Zertus Values Awards’.
* Recruitment Refer a Friend rewards.
* Training and Development Opportunities (Leadership courses, External qualifications, Professional memberships).
* Engagement with GroceryAid.
About Us
At Humdinger, we transform coco, nuts, seeds, fruit, and pulses into delectable snacks and chocolates for both our in-house label and renowned branded ranges. With a robust and continually growing portfolio, we've earned compliments for our commitment to quality and continuous product innovation. You might have enjoyed our products before, perhaps without even realising it!
Situated in Heckington (Sleaford), Sherburn in Elmet and Bromborough, we are an integral part of the Zertus UK & Ireland Snacking & Chocolate Market Unit, collaborating with other esteemed food manufacturers nationwide. Join us on a flavourful journey where innovation, quality, and a passion for snacking come together. Our talented teams have created a growing portfolio of our own famous brands including NOMO, Sun Valley Nuts, Kinnerton Kids, The Fruit Factory, Yum & Yay, Humzingers, as well as collaborations with Bailey's, Guinness and Budweiser!
Application & Interview Process
Humdinger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Your application will be reviewed as part of our selection process. If you’re shortlisted, a member of our Recruitment or HR team will contact you by phone or email (please check your junk mail). From there, if you advance, your application will be shared with the hiring manager for further review. If selected, you will be invited to an interview, which may be one or two stages and could include a factory tour.
Please let us know if you require any special arrangements or adjustments to be made for your interview by speaking with the Talent Acquisition team at application stage. The provision of this information is likely to include special category data and is therefore covered by data protection laws. We ask for this information so that we are fully aware of any adjustments needed and we will use the information provided to inform our decisions about making those changes.
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