Job Description...
We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995, we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.
As we continue to grow from strength to strength, our team is growing and we would love to consider your application!
The role…
Due to a brand new and exciting opening in Harrogate, we are looking for a Showroom Sales Advisor to join our Harrogate team. You must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to customer’s requirements.
Key responsibilities...
* Providing excellent customer service whilst guiding the customer throughout the sales process.
* Answering incoming sales calls.
* Supporting the Sales Manager.
* Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service.
* Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors.
* Updating the CRM system with relevant client information and daily activity.
* Arranging samples to be dispatched.
Skills…
* Experience in a sales environment.
* Experience in the luxury goods market (desirable).
* Knowledge of interiors (desirable).
* Extremely well organised and able to prioritise tasks.
* Enthusiastic and hands on - this is a busy, fast-paced company.
* Self-motivated with the ability to inspire those around you.
* Strong customer focus.
* Excellent communicator.
* Experience in using a CRM system (desirable).
* Familiar with Microsoft Word and Excel.
* Full and clean UK driver’s licence.
What we offer:
* A great place to work with a friendly and welcoming team.
* Competitive salary.
* Bonus structure.
* Optional pension scheme.
* Additional leave through years of service.
* Sick pay after completion of probationary period.
* Company events.
* Employee discount.
* Employee assistance programme.
* Purchase additional annual leave scheme.
* Induction training.
* Development opportunities.
Working Hours
Our Harrogate showroom opening hours are:
Monday - Friday 09:00 - 17:00 (inc 30 min unpaid lunchbreak)
Saturday - 09:30 - 17:00 (inc 30 min unpaid lunchbreak)
Sunday – 10:30 – 16:00 (inc 30 min unpaid lunchbreak)
You will work 5 days a week, with 2 days off on a rota basis to include some weekend days.
Salary is £23,000-£25,000 plus bonus earnings.
Job Type: Full-time.
Pay: £23,500.00-£31,200.00 per year.
Benefits:
* Company pension.
* Employee discount.
* Free parking.
Work Location: In person.
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