Location: East Dorset
Hours: 8:30am - 5:00pm Monday-Friday Office Based
Salary: Circa £27K per annum dependent on experience, free parking and 23 days hols + Bank Holidays (rising to 25 days after 2 years)
PLEASE NOTE: DUE TO THE LOCATION OF THE ROLE, YOU DO NEED YOUR OWN TRANSPORT.
Aspire Jobs are pleased to be working on an exclusive basis with our client, a well-established and reputable IT solutions provider based in East Dorset.
They are now seeking an experienced Senior Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills.
Responsibilities of the Senior Administrator:
* Checking and monitoring emails daily.
* Accurately inputting order details onto all systems and keeping detailed order files.
* Following orders through to installation.
* Managing basic customer change requests.
* Liaising with customers and providers daily and keeping them updated on progress.
* Liaising with other departments for smooth transfer of services.
* Managing monthly billing and raising invoices.
* Setting up and maintaining customer accounts.
* Ensuring all customer records and systems are updated.
* Dealing with any enquiries.
Requirements of the Senior Administrator:
* Excellent administration and customer service skills.
* Confident telephone manner.
* Excellent attention to detail.
* Good communication skills.
* Proficient with IT.
* Good with CRM systems.
* Team player.
* Quick learner.
* Able to think outside the box.
* Strong organisational skills.
* Able to work well under pressure.
* Methodical.
* Good numeracy skills