Operations Manager - Retrofit Consultancy
Mission of the role:
To lead and mentor the team to deliver the best-in-class end to end retrofit service in the industry for our clients, ensuring 100% compliance to PAS 2030 standards.
Key tasks include:
1. Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor.
2. Effectively manage the retrofit team and other sub-contractors for effective and efficient project delivery.
3. Work with clients, principal contractors, installers, and sub-contractors to define and document scope(s) of work(s).
4. Develop and understand the full scope of works in line with the desired project business case and outcome, within agreed budget requirements and required profit margins.
5. Manage, run, and draw up tenders on behalf of the company and clients as required, carrying out full tender analysis of all costs and returns.
6. Identify, reduce, and manage all statutory and commercial risks associated with projects.
7. Design and develop pre, mid, and post project phase delivery programmes.
8. Monitor and report progress, identifying issues, opportunities, or non-conformities throughout the projects and developing and implementing or suggesting improvements or corrective actions.
9. Build and manage a pipeline of supply partners with the correct skills and accreditations to ensure full end to end delivery of any risk pathway type retrofit project.
10. Identify and develop a short/medium and long term pipeline of project opportunities from the portfolio of customers with the head of sales.
Management Responsibilities:
1. Implement policies and establish and adhere to budgets, schedules, work plans, SLA's, and performance requirements.
2. Set revenue targets and ensure targets are met.
3. Recruit, onboard, train, and manage a team of highly motivated and successful retrofit professionals through best practices.
4. Direct, prepare, and execute a retrofit strategy aligned to business strategy.
5. Report on retrofit activity and forecasts to SMT.
6. Provide effective line management of the Retrofit Team, managing through people policies and procedures, coaching, and mentoring to support their career development.
Do you have…:
1. 5 years' experience in a regulated sector.
2. Experience in managing and leading a team to deliver various projects on time while maintaining 100% compliance to standards.
3. A degree or equivalent qualification in engineering, architecture, energy management, or a related discipline.
4. Strong project management skills, with a proven track record of delivering complex projects on time and within budget.
5. Excellent communication and interpersonal skills.
6. A good understanding of building regulations and energy efficiency standards.
7. Proficiency in relevant software for project management and energy modeling.
What's in it for you?
We like to reward our hardworking team with a number of company benefits:
* Flexible and hybrid working patterns.
* 33 days holiday (including public holidays).
* Additional holidays for length of service.
* Free day off for your birthday!
* Company pension scheme.
* Employee discount scheme for retail, travel, and shopping.
* Fully paid for team social events throughout the year.
* Regular appraisals and salary reviews.
* 50% Gym membership.
* Company bonus scheme.
* Enhanced maternity and paternity leave.
* Paid volunteering days.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
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