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Customer Care Coordinator, Hemel Hempstead
Location:
Hemel Hempstead, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
37b4bc7722aa
Job Views:
2
Posted:
26.03.2025
Expiry Date:
10.05.2025
Job Description:
Customer Care Coordinator
Based in Hemel Hempstead
Permanent
Part time - 3 days per week
£20-25K per annum
Experience Required:
* Experience of working in a professional secretarial/administration role
* Previous experience in a demanding and fast paced customer service environment
* Excellent communication skills, both written and verbal
* Intermediate to advanced level of proficiency with MS Office programs, with excellent keyboard skills
* Assertive and tenacious individual, with an ability to influence others and be resilient to challenging Customer demands
* Self-discipline, with excellent time management skills and the ability to coordinate a number of priorities
You will be responsible for:
* Ensuring all information is up to date
* Being first point of contact for Residents and contractors
* Dealing with complaints with repair works
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