Acting as the primary point of contact for Conference Room queries.
Performing monthly audits (covering 50% of the estate).
Ensuring Incident Management and IMAC completion within agreed SLAs.
Managing Non-Standard Requests, project tasks, and quotes, ensuring all are completed within agreed timescales.
Maintaining End User Guides
Audio Visual IT Onsite Service Engineer
Location : Barrow-In-Furness (Relocation allowance available)
Type : Full-time On-site, Permanent
Salary: £30,000 base salary plus additional benefits, perks, and healthcare options!
Are you passionate about technology and audio-visual systems? We are looking for an Audio Visual IT Onsite Service Engineer to join our growing End User Experience team. This is an exciting opportunity to work with a high-profile client in a role that requires both technical expertise and excellent communication skills.
What you'll be doing
In this role, your responsibilities will include:
Acting as the primary point of contact for Conference Room queries.
Performing monthly audits (covering 50% of the estate).
Ensuring Incident Management and IMAC completion within agreed SLAs.
Managing Non-Standard Requests, project tasks, and quotes, ensuring all are completed within agreed timescales.
Maintaining End User Guides to ensure that all users have access to up-to-date documentation.
What we're looking for
The ideal candidate will:
Have experience in a related IT role (or equivalent).
Demonstrate competency through successful implementation of medium-level fixes .
Be multi-disciplined, having gained experience through a mix of formal and on-the-job training.
Have strong interpersonal skills and the ability to communicate effectively with customers.
Be adaptable, customer-oriented, and well-organized, especially in a fast-paced, changing environment.
Security clearance
To be considered for this role, you will need to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously in the United Kingdom for the past 5 years, among other criteria.
What you'll get
Learning and Development : You'll have access to 250,000 training courses, with external certifications in AWS, Microsoft, Cybersecurity, and more, supporting your continuous growth.
Workplace Wellbeing : Join a company recognized as a Great Place to Work for Wellbeing in 2024, with mental health support and well-being apps like Thrive and Peppy to help you maintain a healthy work-life balance.
Diverse & Inclusive Culture : We embrace a culture where diversity and inclusion are core values, helping you thrive in a supportive and collaborative environment.
Career Progression : As part of a global community, you'll have endless opportunities to unlock your potential, connect with like-minded experts, and shape the future of technology.
Why join us?
By joining us, you'll become part of a forward-thinking, diverse collective of professionals who are dedicated to making a meaningful impact through innovation. We support your personal and professional development and ensure you have the tools to grow and succeed.
Ready to take your career to the next level? Apply now and join our team of innovators!
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