We are currently recruiting a full time or part time Key holder for our store in Cheshire Oaks Designer Outlet.
Position Overview
According to your working experience and seniority, you will:
* Provide an excellent service to our customers and grant them the best shopping experience.
* Activate all CRM strategies to build a loyal client base in order to enhance the concession economic results.
* Monitor stockroom standards and grant right product assortment on the floor.
* Attend to deliveries within day of arrival.
* Diplomatically handle complaints and critical situations with customers and colleagues.
Experience, Skills & Knowledge
* Previous experience (at least 2 years) in retail environment, for fashion premium luxury brands.
* Ability to work autonomously and in a dynamic environment.
* Ability to prioritise workload, meet deadlines and specified standards.
* Excellent communication skills across all levels.
* Customer oriented, organised and with a positive/constructive attitude.
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