Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for an Estates Team Leader who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will provide technical support and advice for the maintenance of equipment, building fabric and utility services for the East and North Herts NHS Trust.
You will lead a team of skilled craft and semi-skilled staff and take the day-to-day supervisory management responsibility for the team and estates contractors.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
1. To provide and receive complex information requiring tact or persuasive skills.
2. To work to a range of work procedures and practices.
3. Plan and organise complex activities or programmes requiring formulation, adjustment plans maintenance and upgrading programmes, plans and adjusts staffing levels.
4. To lead with the day-to-day management of maintenance staff and contractors.
5. Understand the working, layout and operation of Healthcare Building Services.
6. To quality check a proportion of completed jobs on a regular basis and to liaise with customers to ensure customer satisfaction with service.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
* You will be a qualified craftsperson.
* Must possess evidence of completing an approved Trade Apprenticeship.
* Qualified to City and Guilds Level 3 and or Maintenance NVQ Level 3 or equivalent.
* Understanding and evidence of current Health and Safety legislation training relating to areas of work.
* In possession of relevant HNC, HND or equivalent.
Previous Experience
* Experience of working in healthcare building maintenance environment or equivalent service environment.
* Must be an effective communicator and able to maintain standards.
* Have good customer skills, able to prioritise and programme work.
* Experience of managing teams and shift patterns – preferably in a Healthcare environment.
* Experienced in fault finding.
* Experience of maintaining or installing systems commensurate with the relevant trade experience.
* Previous line supervisory experience, including appraisals and recruitment.
* Able to work across trade boundaries and provide flexible working attitudes.
Skills
* Thorough all round knowledge of building services.
* Skills to carry out multi-discipline tasks associated with the building industry.
* Computer literate, with knowledge of various software applications i.e. Access, Excel, Word.
* Able to use appropriate tools and test equipment.
* Willingness to travel to various locations.
* Undertake further training as and when required.
Other Requirements
* Experience and evidence of engagement around equality, diversity, and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff.
Our values
We want our staff to believe in, demonstrate and live our values in everything we do.
Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
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