Transport Operations Manager
Full time 37 hours per week
Salary range £28,000-£30,000 per annum depending on experience
Based in Fareham
Would you like to join a local charity committed to making life better for everyone? Would you like to support your community by helping to provide transport services for those people who find it difficult to access public transport?
Your job as Transport Operations Manager is to provide an efficient, punctual, safe and high-quality transport service for service users travelling to and from locations throughout Hampshire.
Job Description
Job Title: Transport Operations Manager
Hours: 37 hours per week
Salary Band: F
Responsible to: Head of Transport & Mobility
Responsible for: Transport Coordinators and Drivers
Office base: Community First, 163 West Street, Fareham, PO16 0EF
Regular travel to other offices and operating areas will be required.
Contract: Permanent
Job Purpose
You will be responsible for leading and growing our Community Transport and associated services across Hampshire. You will have specific responsibility for developing and leading an efficient, safe, accessible and high-quality transport service for residents. You will build relationships with commissioners and partners across public, private and voluntary sectors. Working closely with the Head of Transport & Mobility you will lead our transport business development, bidding for contracts, developing and testing new innovative models of delivery to support and sustain existing services which include Hampshire Connect, Home to School Transport, Local Bus Services, Group Hire and Adult Day Centre Transport. You will be responsible for a team of Transport Coordinators and be the main point of contact with transport service commissioners including Hampshire County Council, ensuring compliance with legislative, health and safety, training and reporting requirements.
Responsibilities
1. Managing Transport Services:
Ensure we deliver a safe and high-quality service for our customers. Organise and plan transport services and manage transport contracts ensuring that vehicles and drivers are allocated, and daily transport is provided in accordance with the contract service specification.
2. Transport service innovation, development and promotion:
Develop, market and promote new services looking for innovation in how we can move toward a more sustainable funding model and generate additional revenue.
3. Quality Assurance, Reporting and Monitoring:
Ensure we have a robust programme of spot and programmed quality checks on drivers’ standards, ensuring that each trip, vehicle, driver and contract is quality checked and recorded at least annually.
4. Compliance and Risk Assessment:
Ensure that transport services are delivered safely and are compliant with Community First Health and Safety policies and all other legal requirements.
5. Fleet Management:
Oversee the management of the vehicle fleet ensuring that all vehicles are in full and safe working order.
Clauses Common to All Community First Job Descriptions
* To promote Community First’s Equal Opportunities and Diversity policy.
* To comply with all Community First policies and Conditions of Service as laid out in the Community First Staff Handbook.
* In discharging the duties of the post to have due regard to the provisions of Health & Safety at work legislation.
* To undertake such additional responsibilities appropriate to the role as may be required and agreed by the funding partners.
* This post is exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act, 1974.
Person Specification
Key skills, knowledge and experience required:
* Good knowledge of the wide range of Community Transport and associated services.
* Resource management skills.
* Project and service management skills.
* People management skills.
* Partnership working and relationship skills.
* Communication skills.
* Driving licence and access to own car.
* Good awareness, understanding and commitment to the values and ethos of the voluntary and community sector (Desirable).
* Service funding and development experience (Desirable).
Job Types: Full-time, Permanent
Pay: £28,000.00-£30,000.00 per year
Work Location: In person
Application deadline: 30/11/2024
#J-18808-Ljbffr