Job Description Summary
Technology Operations Delivery Lead
Permanent
Location: Edinburgh or Witham (typically 2 days in the office per week, 3 from home)
Salary: A competitive salary from £56,480 - £84,720, depending on the experience you can bring
Closing date: 16th January 2025
We’re driven by our commitment to helping the UK get ready for retirement. As part of this, we’re constantly developing new ways to simplify, improve and revolutionise how we help individuals, employers, advisers, our communities and the environment. That means we need the right kind of people on our team.
We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments. At Aegon, we strive in creating a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging.
We are looking for an outstanding Technology Operations Delivery Lead to spearhead our Critical Maintenance and Technical Debt programme. This pivotal role will be instrumental in overseeing and coordinating a wide array of technology projects, driving continuous improvement and ensuring Aegon’s technology estate is maintained, and technical debt is addressed in line with Aegon Group goals and prior to end of service.
The role will lead a team of permanent and 3rd party Technical Project Managers who will ensure the roadmap, ongoing backlog and effective management of assigned projects through their lifecycle, ensuring project and implementation risks documented and made visible. The scope of the Critical Maintenance projects will align with the management of end-of-life operating systems, database instances, AWS service upgrades and infrastructure/security safeguarding.
You will work closely with cross-functional teams, encompassing Technology Operations, 3rd party Infrastructure providers, engineering, product management, compliance and risk, ensuring the successful execution and delivery of high-impact projects.
In this role you will lead and drive the technical delivery, own and maintain the critical maintenance schedule, make decisions that impact and shape the strategic product and deliver the roadmap.
We’d love to hear from you if you have:
* A proven track record in delivering a portfolio of Projects/Programmes of work, specifically linked to Critical Maintenance and/or Technical Debt remediation, with large resource budgets.
* Experience delivering cloud solutions (PaaS, IaaS and SaaS), data platforms and engineering capability in a regulated environment.
* Effective influencing and negotiation skills.
* A fundamental knowledge of ITIL processes and how they are applied within a Technology Operations department.
* Strong management and leadership background to deliver business goals and develop teams to their full potential.
* Previous experience of transforming and leading ways of working in a regulated environment and effectively using Service Now, JIRA, Confluence, Teams as productivity and collaboration tools.
* Agile, ITIL & Prince2 certifications would be beneficial.
What’s in it for you?
* A non-contributory pension between 8%-12%
* A discretionary bonus, depending on personal and company performance
* 34 days leave per year (including bank holidays, pro-rated for part-time)
We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our employees live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments.
This is a big job. It’s a challenging job. It’s crucial to our future success. If you’re up for the challenge, hit the “Apply” button.
The legal bits
We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references.
Equal Opportunity Employer:
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity.
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