Job summary
To provide administrative support to the clerical and clinical staff in the Pre-Operative Assessment Unit. The successful candidate will be expected to cross-cover their administrative colleagues during periods of absence.
The main administrative functions of this role include general ward clerk duties, arranging pre-op appointments for patients, and supporting the departments with administrative duties/requirements.
Main duties of the job
1. To provide a clerical service to the Pre-operative Assessment Unit - undertaking work-related correspondence, photocopying, filing, retrieval of documents and patient case notes, ward clerking duties, according to the requirements of the service.
2. To provide advice and information on outpatient appointments and clinic arrangements. Communicate all relevant information to patients and ensure that they receive adequate notice of their appointments and any subsequent amendments.
3. Develop the ability to use the required electronic systems for correspondence, recording, retrieval, and maintenance of information, as and when required.
4. To liaise closely with the surgical medical secretaries regarding daily and weekly Pre-Op Assessment capacity and escalate any concerns to the Pre-op Pathway Navigator.
5. To book Pre-Op assessments for patients in accordance with the National RTT targets and in line with the surgical bookings of patients.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust, and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys, including Hereford County Hospital and community hospitals in Bromyard, Leominster, and Ross-on-Wye.
We are a progressive and forward-looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the care we'd want for our family and friends.
More than 3,500 staff work for the Trust. They often describe it as a great place to work, blending the busyness of a District General Hospital with the benefits of working in a beautiful rural county like Herefordshire.
We offer a great work-life balance and have a strong tradition of supporting staff to achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career, and a great place to reach your potential."
Our values
- Care, Accountability, Respect, and Excellence are at the heart of all we do. We believe in providing the right care in the right place at the right time... all the time.
Additional information
Date posted: 24 April 2025
Pay scheme: Agenda for Change
Band: Band 2
Salary: £24,169 per year, pro-rata
Contract: Permanent
Working pattern: Full-time
Reference number: 229-SUR-7033092
Job location: Hereford County Hospital, Stonebow Road, Hereford, HR1 2ER
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