HOUSING ADMINISTRATION ASSISTANT
5 DAYS PER WEEK, MON – FRI, 9.00am to 5.00pm
Salary £22,500*
CLOSING DATE FOR APPLICATIONS: 8am – Monday 14th April 2025
INTERVIEWS HELD: Wednesday 23rd April 2025
Family Housing Association is a charity that provides 401 homes in Birkenhead,
Wallasey and Port Sunlight, to people in housing need. We pride ourselves in
providing a professional, caring and supportive services to our tenants.
We are looking to recruit a new Housing Administration Assistant to join our small
team based in our office in Birkenhead. This is an office-based post, reporting to
the Operations Manager.
The successful candidate will work closely with our existing staff in a wide-ranging administrative role. They will provide first-class customer service and have a friendly and professional manner. They will strive to improve the quality of life of tenants by providing the best possible services.
They will be an excellent team worker with exceptional communication skills and
will be capable of building strong relationships with tenants, colleagues,
contractors and the local community.
They will be able to travel independently around Wirral.
This is considered a permanent position, subject to a twelve-month probationary
period. Annual Leave entitlement is 23 days initially, increasing annually by 1 day
per annum up to a maximum of 28 days. Working hours are Monday to Friday,
9am to 5pm (35 hours). Flexitime is available. Family Housing Association is a
member of the Social Housing Pension Scheme and the successful applicant will
be enrolled into a Defined Contribution Pension Scheme where Family Housing
Association contributes equivalent of 10% of the employee’s salary and the
employee makes a pension contribution of their choice.
For more information, please download the application pack from our website at
and if you wish to apply, complete and return the application
form. The closing date for applications is 8am on Monday 14th April 2025.
Applications preferred by e-mail to admin@familyha.org, although postal
applications received before the deadline will be accepted.
*a car user allowance of £1,200pa may also be payable in the longer term.