Sales Administrator – Order Processor – Customer Service Administrator
Permanent Full time – office based
We have an exciting opportunity for an experienced administrator to join a company that supplies products to the building, timber & fencing merchants nationwide. This is a large, well-established company looking to add to their friendly team based in Wickford, Essex. This position will involve telephone liaison with customers who call in to order products, so someone with excellent relationship-building and customer service skills is ideal for this team. You will also process customer orders during the call.
You will also help advise and deal with queries.
Responsibilities:
1. Process incoming orders accurately and efficiently
2. Review order details for accuracy and completeness
3. Enter order information into the system
4. Coordinate with other departments to ensure timely order fulfillment
5. Communicate with customers regarding order status and updates
6. Resolve any issues or discrepancies with orders
7. Maintain organized records of all orders and related documentation
Experience:
1. Previous experience in order processing or a similar role is required
2. Proficient computer skills, including experience with order management systems
3. Strong attention to detail and accuracy
4. Excellent organizational and time management skills
If you have strong administrative skills and have processed orders over the phone, then we want to hear from you! Please submit your CV to me now.
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