DELL Storage Engineer (DELL EMC)
SC/DV Clearance Required
Permanent Position - Up to £85k
Location: North West
Role Overview:
We are seeking a Senior IT Storage Specialist to join our team.
This position will involve collaboration across various IT disciplines, including servers, storage, databases, security tools, and audio-visual equipment, with a primary focus on Dell EMC storage and database engineering.
Key Responsibilities:
* Manage incidents through to resolution
* Perform regular maintenance to ensure systems meet availability and performance standards
* Conduct storage monitoring
* Upgrade hardware, firmware, and software under Change Control protocols
* Rack and cable hardware
* Patch network connections
Working Conditions:
* Shift work
* Based on customer site
* Part of a shift team that includes one Network Specialist, one Infrastructure Specialist, and one Storage, Database, and Security Tooling Specialist
* There are a total of five shift teams
Candidate Profile:
* Experienced Storage Engineer with in-depth knowledge of Dell EMC products
* Practical experience in various IT areas, including servers, networks, security tools, and audio-visual equipment
* ITIL 4 qualified, with experience in implementing system changes via Change Control
* Eager and capable of learning new IT skills
* Strong stakeholder management skills
* Excellent written and verbal communication abilities
* A strong analytical approach to troubleshooting