Retail Customer Care Manager
Bridgwater, Somerset
Permanent - Full Time
Job Solutions Ltd are delighted to be assisting our local client with their recruitment for a Permanent Retail Customer Care Manager to join their busy, professional team.
Job Specification: Retail Customer Care Manager
Reporting to: Head of Customer Care
Location: Full time until probation is passed then Hybrid, 3 days in the office in Bridgwater and 2 days at home flexibility is a must depending on business needs.
Weekly hours: 37.5 hours between 8am and 5pm?
Overall job role objective:
The Retail Customer Care Manager plays a critical role managing a team of Customer Service Advisors who maintain and develop sales of our clients products, and who handle all administrative and service aspects of the ordering cycle.
The Customer Care Manager will drive efficiency through leadership, process r...