Part Time - LMNS Business Support Co-ordinator - Band 4
This role is 30h/week; either 5X shorter days or 4X standard working days per week. It would be suitable for someone who is looking to work around school hours or slightly less than a standard working week.
Surrey Heartlands LMNS brings together service users, commissioners, providers and other local partners to implement the transformation of local maternity and neonatal services on behalf of the ICS. The Local Maternity and Neonatal System (LMNS) oversees the quality of services, ensuring that an understanding of quality informs transformation and builds a culture of learning and continuous improvement across organisational boundaries.
The focus of the role is to support the LMNS with professional and courteous administrative and business coordination.
The post holder will require excellent administrative, IT, written and verbal communication skills, with the ability to prioritise and multi-task.
This is a hybrid role and we require the successful candidate to attend face-to-face meetings across Surrey Heartlands, on average once a week, which is non-negotiable. We offer office locations across Surrey Heartlands, and the successful post holder may choose a base closest to their home address.
Main duties of the job
Provide a full range of secretarial/administrative support to members of the senior management and wider Team for the Local Maternity Neonatal System (LMNS).
Undertake provision and co-ordination of administrative and secretarial services, including complex diary management, preparing meeting agendas, minute taking, and appropriate follow-up actions as required. Support the LMNS with project administration for working groups and Boards, gathering information including completing assigned actions.
Communicate effectively with staff of all levels throughout the ICB, Trusts, the wider healthcare community, clinicians, external organisations, and the public through verbal, written, and electronic media.
The job description and person specification outline the tasks, responsibilities, and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
About us
Surrey Heartlands is a partnership of organisations working together with staff, patients, their carers, families, and the public to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) in July 2022, working through 4 integrated, dynamic, and sustainable place-based partnerships, each working together to deliver a shared vision across Surrey.
We have an ambitious vision for transformation and continuous improvement of health and care across our footprint. To deliver our objectives, we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.
We welcome all applications, especially those from underrepresented communities, including people with a disability and those from Black, Asian, and Minority Ethnic (BAME) backgrounds.
Job responsibilities
Please see the Job Description and Person Specification Documents attached within this job advert for more details.
Person Specification
Knowledge, Training and Experience
* Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
* Significant administrative/secretarial experience including initiating and maintaining office systems.
* Demonstrable experience in dealing with the public and handling sensitive and confidential information.
* Proficiency in IT systems and software programmes such as Outlook, Word, Excel, PowerPoint, and Access.
* Understanding of Confidentiality and Data Protection Act.
* Understanding of the NHS structure and how the organisation works.
* Clear communicator with excellent writing, data entry, and presentation skills, capable of constructing and delivering clear information/instructions to staff and service users.
* Ability to work under pressure in a busy working environment and able to multi-task.
* Effective team working.
* Extensive experience in accurate minute taking.
Equality and Diversity
* Understanding of and commitment to equality of opportunity and good working relationships.
Autonomy
* Ability to work without supervision, organising and prioritising own and others' workloads to changing and often tight deadlines.
Other
* An ability to maintain confidentiality and trust.
* Professional, calm, and efficient manner.
* Commitment to continuing professional development.
* Positive and flexible approach to work.
* Highly organised individual.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,530 to £29,114 a year, Per Annum, Pro Rata Plus 5% High Cost Allowance
Contract
Permanent
Working pattern
Part-time, Flexible working, Home or remote working
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