A Sales Coordinator plays a crucial role in supporting the sales team, managing administrative tasks, and ensuring smooth business operations. They act as a bridge between customers and the sales team, handling inquiries, processing orders, and coordinating with other departments.
Key Responsibilities:
Assist the sales team with administrative tasks such as order processing, invoicing, and reporting.
Coordinate sales activities and ensure alignment with company targets.
Handle customer inquiries, providing information about products and services.
Maintain and update sales records, contracts, and customer databases.
Track sales performance and prepare reports for management.
Schedule meetings, appointments, and follow-ups for the sales team.
Support in preparing sales proposals, quotations, and presentations.
Liaise with other departments such as marketing, logistics, and finance to ensure smooth operations.
Manage customer accounts and ensure timely responses to requests and concerns.
Assist in organizing sales events, product launches, and promotional campaigns.
Qualifications:
A bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred but not mandatory).
Professional certifications in Sales or Business Operations are advantageous.
Experience Required:
Minimum 1-3 years of experience in sales coordination, customer service, or administrative roles.
Experience in CRM software, order processing systems, and sales reporting is beneficial.
Skills & Competencies:
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM tools.
Ability to work under pressure and meet deadlines.
Detail-oriented with strong problem-solving skills.
Team player with the ability to coordinate between different departments.