We are recruiting a Day Concierge for a luxury development in Egham. The role involves working 32 hours a week, including Saturdays and Sundays.
Salary: £20,500 - £20,800 per annum
Main Duties:
* Deliver excellent customer service to residents.
* Greet residents professionally and courteously.
* Anticipate and meet residents' needs.
* Aid and engage with guests, residents, and colleagues.
* Act as an ambassador for the company.
* Multi-task, prioritise, and execute tasks in a high-pressure environment.
* Verify visitors, suppliers, and contractors.
* Maintain a secure environment by verifying guests, securing elevator access, and conducting security checks.
* Carry out regular building checks and report maintenance issues.
* Adhere to health and safety, fire, and bomb threat procedures.
* Ensure communal areas are clean, tidy, and presentable.
* Complete operational reports and handovers.
* Assist with Move In's and Move Out's.
Requirements:
* Proven experience in security operations or a similar role.
* Strong communication and interpersonal skills.
* Ability to remain composed in high-pressure situations.
* Familiarity with security systems, CCTV, and access control technologies.
* Knowledge of fire safety protocols and first aid is advantageous.
* Reliable and responsible, capable of working independently during night shifts.
* Flexibility to work on weekends and holidays as required.
The successful candidate must provide excellent references and undergo full vetting checks.