Customer & Warehouse Operations Specialist Birchwood £23,000 - £28,000 DOE KPI Recruiting are currently looking for a Customer & Warehouse Operations Specialist so join a global organisation based in Birchwood on a full time, permanent basis. Job Duties Engaging with customers daily, addressing product queries and other inquiries over the phone Handling all incoming purchases (direct or via distribution partners) Purchasing & Stock Management: Oversee all purchasing from Global HQ, organise stock, and process goods receipts Maintaining detailed logs of field sales representative spending and course stock Managing customer complaints, complete necessary paperwork, and raise credit notes when required Working with the accounts team, prepare and send invoices to all customers, and deal with customer rebates monthly Running relevant reports in SAP Conducting stock takes with attention to detail, monitor stock levels, and identify patterns in product usage Providing necessary stock or merchandise to field sales reps as needed Picking and packing orders, adhering to correct procedures for hazardous products Creating commercial invoices with the correct commodity codes for international shipments Processing back orders as they arrive in stock Handle stock manually in and out of the warehouse, including placing items onto the stock shelves The Successful Candidate Excellent communications skills both written and verbally Previous experience processing orders Experience using SAP and CRM systems Excellent organisational skills What’s On Offer Salary: £23,000 - £28,000 25 Days Holiday BH Free onsite parking Other fantastic benefits Should you be interested in this role, please do not hesitate to contact Sofija on. INDCOM