Summary
We’re looking for an enthusiastic, driven person to join our dynamic Payroll team! Key tasks include ensuring clients employees are paid accurately and on time. An exciting opportunity to develop skills, work with a supportive team, and gain invaluable experience.
Wage
£20,000 a year
Starting salary depends on age, but £20,000 +. Annual salary review, and review on qualification. All training costs paid, including, travel, books, etc.
Training course
Payroll administrator (level 3)
Hours
Monday to Friday, 0900- 1730, with an hour for lunch. Flexible working available.
37 hours 30 minutes a week
Possible start date
Monday 1 September
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Work as a member of a team to provide a payroll service to clients.
* Preparing client payroll.
* Calculating deductions, overtime, taxes.
* Submitting returns to government.
* Completing administrative tasks.
Where you’ll work
22 FRIARS STREET
SUDBURY
CO10 2AA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
WEST SUFFOLK COLLEGE
Your training course
Payroll administrator (level 3)
Equal to A level
Course contents
* gather, analyse and process payroll data and information
* resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
* deal with complaints, following processes and escalating complex situations
* meet client or customer needs in line with service level agreements
* provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
* adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
* select appropriate media for communication etc recognising the advantages and risks related to each method
* escalate concerns relating to deadlines in a timely manner, suggesting solutions
* use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
* Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
* develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
* use computerised payroll software and spreadsheet packages such as MS Excel
* use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
* gather, analyse and process payroll data and information
* resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
* deal with complaints, following processes and escalating complex situations
* meet client or customer needs in line with service level agreements
* provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
* adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
* select appropriate media for communication etc recognising the advantages and risks related to each method
* escalate concerns relating to deadlines in a timely manner, suggesting solutions
* use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
* Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
* develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
* use computerised payroll software and spreadsheet packages such as MS Excel
* use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
Your training plan
This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More training information
The training provider will be West Suffolk College.
Requirements
Essential qualifications
GCSE in:
* English (grade 5-9)
* Mathematics (grade 5-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Logical
* Team working
Other requirements
You need to display excellent communication skills, and have a pleasant and friendly personality. You should be able to work under pressure.