Department Cyber Location(s) Cheltenham, London, Manchester Contract Type Permanent Salary Starting salary of £50,937. An allowance of £6,250 is payable to London contracted employees. Job description
About us
GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork.
The National Cyber Security Centre (NCSC), part of GCHQ, is the UK Government’s lead authority on Cyber Security. The organisation is at the heart of the Government’s Cyber Security Strategy and has the aim of making the UK the safest place to live and work online.
The NCSC Events team excels in delivering high-profile stakeholder events which have a reputation for quality of delivery, professionalism, inclusivity and strong promotion of the NCSC brand.
Job Description
We’re looking for a forward-thinking and dynamic Senior Events Manager to join our energetic, fast-paced, and collaborative team. Reporting to the Head of Events, you’ll lead a team of three to deliver our annual programme of events. This includes the NCSC’s flagship conference, CYBERUK, large-scale internal events, and other key stakeholder events throughout the year.
You’ll oversee the planning and execution of event marketing for CYBERUK utilising email, social media, website, and advocacy tools.
Responsibilities include creating communication plans, and copywriting web and email content, ensuring adherence to brand identity guidelines across all channels. Furthermore, the role involves overseeing delegate management including identifying the target audience, handling invitations, managing the applications/approval process, coordinating delegate communications, and managing onsite registration.
Additionally, you’ll oversee the sponsorship campaign, working closely with our events delivery partner and senior communications leadership.
A key responsibility will be to manage the process for recruiting and approving sponsors and exhibitors for CYBERUK, which contributes around £1.6m to the event budget. You’ll also lead the team to manage the end-to-end delivery of other internal and external events at the London HQ and around the UK.
This role offers a fantastic opportunity for professionals eager to advance their careers by leading a dynamic and agile team within a larger organisation. It provides the chance to shape and grow the team, making a significant impact.
What will the successful candidate be doing?
You’ll oversee essential aspects of the CYBERUK 2025 event project, focusing on sponsor and exhibitor evaluation coordination, and interactions with NCSC alongside our event delivery partner and communications planning.
And regularly champion the use and development of event software tools, including an event registration platform and Dynamics (CRM) Customer Relationship Management. You’ll ensure events are designed and delivered as inclusively as possible, in line with NCSC’s (EDI) Equality, Diversity, and Inclusion objectives. And manage event data in line with GDPR compliance, completing some data analyse and visualisation to help with event evaluation.
This position involves reviewing and drafting event branding and communications, including creating graphic design briefs for external event partners. The role requires acting as a point of contact and source of expertise for event delivery, providing training, tools, and frameworks to help colleagues across the business deliver successful events.
You’ll be responsible for and manage budgetary spending for events, coordinating with the commercial team as needed. Line manage 2 x Senior Event Officers directly and 1 x Event Officer indirectly, and handle finance requisitions for events-related expenses (training provided). There’s an expectation that you’ll participate in training and attend relevant conferences to enhance professional and personal development, focusing on areas like event best practices, events technology, cybersecurity, and government communication skills.
Who Will Love This Job:
This role is perfect for someone looking to take their first step into a leadership position within a larger team. If you’re passionate about events, especially within the technical industry, and have experience managing or mentoring a team, this opportunity is for you.
We value individuals who are supportive of their team’s growth and development have a motivated personality with excellent attention to detail and enjoy working across multiple teams on various projects. If you’re happy to travel, enjoy onsite event management, and love getting involved in all elements of a project, you’ll thrive in this role.
The successful applicant will need to have:
We’re seeking a candidate with substantial experience in events and/or events-focused account management. The ideal candidate will have a keen interest in event management and marketing, with a passion for technology and cybersecurity.
Experience in line managing or mentoring, with a proven record of team development, is essential. You should have experience working with an agency to deliver complex events or similar projects and proficiency in event management tools and other tools such as CRM and polling.
An understanding of budgeting and cost management, with the ability to manage third-party vendors, brief, liaise and manage costs, is required. You must possess meticulous organisation and prioritisation skills, with the ability to juggle multiple projects and events in parallel.
A collaborative teamwork and stakeholder engagement style is crucial, along with flexibility to work varied hours and travel to events or other locations, with occasional nights away from home. Evidence of stakeholder and customer relationship management is necessary and experience in branding, digital marketing, and content creation would be beneficial.
GCHQ Competencies
The NCSC will assess you against competencies used by the UK Intelligence Community. These competencies are based closely on the. The Level 3 competencies you will be assessed against are:
• Driving Innovation and Change (Civil Service Behaviour Equivalent: Changing and Improving)
• Communicating and Influencing (Civil Service Behaviour Equivalent: Communicating and Influencing)
• Making Effective Decisions (Civil Service Behaviour Equivalent: Making Effective Decisions)
• Delivering Outcomes (Civil Service Behaviour Equivalent: Delivering at Pace)
• Providing Customer Value (Civil Service Behaviour Equivalent: Managing a Quality Service)
Further information on
Benefits and Rewards
At NCSC and GCHQ, we are proud of our inclusive and supportive working environment that is designed to encourage open minds and attitudes. As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential. With comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we’ll enable you to flourish in your role and perform to the very best of your abilities.
You’ll receive a starting salary of £50,937.
For roles based in London, you’ll receive an additional £6,250 London Allowance.
Other benefits:
• 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays
• An environment with flexible working options
• Opportunities to be recognised through our employee performance scheme.
• Interest-free season ticket loan
• Cycle to work scheme
• Facilities such as a gym, restaurant and on-site coffee bars (at some locations)
• Paid parental and adoption leave.
• Excellent pension scheme - with an average employer contribution of 27%
Equal Opportunities
At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds.