Cheshire and Wirral Partnership NHS Foundation Trust
We are seeking motivated people to join our ward teams in this exciting role as Care Coordinator, crucial to supporting the processes we have in place to deliver efficient and timely care.
You will be contributing to our commitment to providing the best possible patient experience to ensure good patient outcomes.
We are seeking multiple candidates with a can-do attitude to join our teams trust-wide, within Wirral, Chester and East Cheshire based inpatient areas.
If this sounds like the role for you, we will be happy to receive your application. Good Luck!
Main duties of the job
The Care Coordinator within an acute care ward will be responsible for coordinating aspects of patient care including liaison with other agencies both internal and external to CWP.
The post holder will be the central coordination point for multi-disciplinary activity, organising and supporting ongoing regular meetings to facilitate progress to recovery and discharge with relevant CWP team members, relatives, carers, and other external agencies.
About us
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
CWP is committed to making our recruitment practices as inclusive as possible for everyone, promoting equality and diversity and developing a culture that values differences.
To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This programme welcomes you to CWP and provides you with information and training to support you in your role.
We welcome applications from people who have direct experience of accessing our services.
Job responsibilities
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification) and values.
CWP recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust's Values and Behaviours which are the 6 Cs: Communication, Competence, Courage, Care, Compassion, and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trust's Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
Person Specification
Qualifications
* Able to demonstrate a good command of English language, verbal and written.
* Knowledge of Office Administration/Customer service acquired through training or experience to NVQ level 3 or equivalent.
Knowledge and Expertise
* Knowledge of Health and Social Care administration and processes.
* Knowledge of Microsoft office applications, internet and email.
* Knowledge/familiarity with medical terminology.
Experience
* Able to work well in a team.
* Experience of working in an Office Environment.
* Experience/knowledge of issues of working with confidential information.
* Experience of working with healthcare professionals/previous experience in the NHS.
* Working in a busy and demanding environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cheshire and Wirral Partnership NHS Foundation Trust
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