Are you looking for your next administration role? Are you currently working within learning & development and looking for a new challenge? Do you have high attention to detail? Do you have excellent Microsoft Office skills? Do you enjoy coming up with innovative solutions? If you have answered yes, then you could be the right person to join our learning & development team in this key role. Our preferred office location is at Cabot Financial in West Malling, Kent ME19 4UA, however we offer location flexibility for the right candidate. This is an exciting opportunity to join an engaging, collaborative, productive and fun team. Competitive salary up to £26 000based on experience. Permanent opportunity & bonus scheme. Hybrid/Remote/Office role Excellent company benefits including private health insurance, plus much more. As our new Learning and Data Reporting Administrator, you will be responsible for providing administrative support, reporting and support service activities including maintenance of Learning Management System (LMS) to the Group Talent, Learning & Development Function to deliver a high quality and responsive service. Key responsibilities include: Manage training course bookings and learning and development events, organise and coordinate meetings and programmes in timely manner, dealing with any issues and cancellations promptly. Support with the arrangement of venues, access to course materials, equipment, and any other associated activity. Administer New Employee on boarding programme to ensure all new starters attend and complete mandatory classroom and eLearning training to comply with legal, regulatory and Client specific requirements. Update and maintain accurate training records, including those present on the Learning Management System (LMS) to record and track learning activity across all sites within the UK and European Group. Compile, disseminate and continuously improve monthly management reports at departmental, team and individual level to meet service expectations. Prepare and support with version control training material and pre-course work and issue to delegates within agreed timescales. Administering qualification and accreditation learner agreements in line with our Group Study Policy. Utilise new technology and approaches to help aid learner experiences and support with realisation of stakeholder requirements. Receive and respond to queries relating to Learning & Development, escalating requests to the appropriate person or area to provide a timely and effective service through the learning and development mailboxes. First point of contact delivering a professional and courteous service to a diverse range of customers face to face, by telephone or via email. Always ensuring confidentiality, only releasing confidential information obtained during employment to those acting in an official capacity in accordance with the provisions of related acts and laws across the UK, Europe and internationally. Support the Head of Talent and Development, the Learning Systems Manager, and their peer group with administrative and reporting duties in line with business requirements. Provide administrative support on a variety of Learning & Development activities to ensure successful delivery of training, workshops, team events and projects. Carry out any other duties as and when required to support the objectives and deliverables of T&D. We are looking for someone with: Advanced PC skills to include Excel, Word, Power point, Outlook, Internet. Experience of systems associated to talent, learning and development e.g., LMS’s, learning tools and systems, Evaluation, and on-line profiling assessment tools. Administration management skills as part of a broader project plan. Demonstrable organisational skills. Excellent time management skills. Attention to detail and high accuracy levels. Flexible when dealing with a wide range of Stakeholders. Adaptability in a fast-paced environment. Remains calm under pressure. Innovative, providing creative solutions for problem management. Excellent telephone manner Able to work independently and make decisions, involving others where necessary. What happens next? If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now and a member of our talent acquisition team will be in touch Working for Cabot: You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health. Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities. At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.