Job summary We are looking for a part time Reception Appointments Administrator to work within the Radiology team at Furness General Hospital, booking patient appointments for Radiology examinations and receiving our patients into the department on reception. Main duties of the job The successful candidate will be expected to have experience in clerical work and dealing with the public, havegood communication and organisation skills and preferably a working knowledge of healthcare IT systems. This is a 22.75 hours per week post, the hours will be worked during the week, Monday to Friday with Bank Holidays and weekends on rotation. About us We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay. Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support. Date posted 18 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Pro rata per annum Contract Permanent Working pattern Part-time Reference number 331-B14130325 Job locations Furness General Hospital Dalton Lane Barrow-in-Furness LA14 4LF Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/ Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/ Person Specification Pesonal Qualities Essential Ability to travel as required Ability to comply with the Trusts policies Desirable To demonstrate flexibility in approach to work patterns and responsibilities Skills, ability and Knowledge Essential Excellent inter-personal skills Work with limited supervision Highly developed communication skills with the sensitivity to the needs of patients, particularly where there may be barriers to understanding Demonstrate tact and diplomacy skills when dealing with sensitive issues Demonstrate excellent time management skills Desirable Evidence of Personal development Experience Essential Previous experience of making appointments and reception duties Experience of dealing with the public Evidence of computer skills including Microsoft Office Desirable Previous experience of NHS information systems Education and Qualifications Essential Good general education Excellent IT skills Desirable ECDL or equiv or RSA Level 2/3 Person Specification Pesonal Qualities Essential Ability to travel as required Ability to comply with the Trusts policies Desirable To demonstrate flexibility in approach to work patterns and responsibilities Skills, ability and Knowledge Essential Excellent inter-personal skills Work with limited supervision Highly developed communication skills with the sensitivity to the needs of patients, particularly where there may be barriers to understanding Demonstrate tact and diplomacy skills when dealing with sensitive issues Demonstrate excellent time management skills Desirable Evidence of Personal development Experience Essential Previous experience of making appointments and reception duties Experience of dealing with the public Evidence of computer skills including Microsoft Office Desirable Previous experience of NHS information systems Education and Qualifications Essential Good general education Excellent IT skills Desirable ECDL or equiv or RSA Level 2/3 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals of Morecambe Bay NHS Trust Address Furness General Hospital Dalton Lane Barrow-in-Furness LA14 4LF Employer's website https://www.uhmb.nhs.uk (Opens in a new tab)