Company description:
ClearCourse
Job description:
Are you an experienced support leader passionate about delivering exceptional customer service and driving continuous improvement? Do you thrive in a fast-paced environment where you can mentor teams, solve complex issues, and enhance the overall customer experience?
About Us:
We are a leading provider of innovative software solutions for the hospitality and retailindustries, helping businesses streamline their operations and deliver seamless customer experiences. Our collaborative and fast-paced environment ensures that every team member has the tools, training, and support needed to succeed.
Role Overview:
We are seeking a Customer Support Managerto lead our support team and drive service excellence. Youll be responsible for managing day-to-day support operations, mentoring team members, and ensuring customer issues are resolved efficiently. This role is ideal for a dynamic leader who thrives in a fast-paced environment, enjoys problem-solving, and is committed to enhancing the customer experience.
This is a hybrid role, requiring a minimum of three days per week in the office (Monday Friday).
We offer a competitive salary and generous benefits package, including:
1. Life Assurance and Private Health Policy
2. Company Pension Scheme
3. Hybrid working model with flexibility...