Job Description Role – Staff Augmentation Partner Seniority – Junior/Mid-Level Manager – Senior Staff Augmentation Partner & Team Extension Specialist Location – Bournemouth, Dorset / Hybrid (2-days per week on site) Salary – £28,000 – £30,000 DOE Role Overview Join our thriving UK team and take on a pivotal role in supporting our UK-based clients with their resource needs. If you excel at building relationships, solving problems, and coordinating like a pro, this is your chance to shine in a fast-growing, project-driven environment This dynamic role blends client relationship management, recruitment, and project coordination, offering a unique opportunity to thrive in the IT services sector. As our Staff Augmentation Partner, you’ll work closely with UK-based clients to connect them with top-notch IT talent—ranging from backend (Java) to frontend (JavaScript), Project Managers, Scrum Masters, and QA pros. You’ll serve as the main point of contact between candidates and clients, facilitating effective communication and matching the right talent to the right roles. From the clients initial request to the candidate’s first day on the project, you’ll orchestrate the entire process, ensuring a smooth transition for all parties involved. The role also involves collaborating with our external vendor management team, and also our internal overseas colleagues to tap into Spyrosoft’s wider talent pool, helping secure opportunities for our in-house experts across the group. Therefore, the role may require some occasional travel overseas to other Spyrosoft sites. This is an excellent opportunity for individuals keen on advancing their career within a project-centric environment. If you’re ready to play a vital role in our expanding UK operations, we want to hear from you. Role Responsibilities Client Relationship Management: Develop and maintain strong connections with current and prospective clients in the software development space. Act as a trusted advisor to clients, understanding their staffing needs and offering tailored solutions. Provide ongoing support to clients, addressing concerns and ensuring satisfaction with services. Talent Acquisition & Matching: Identify, assess, and engage with talented consultants who fit client project needs, ensuring technical expertise and cultural alignment. Align candidate capabilities with client project demands to ensure an optimal match. Conduct thorough assessments of candidate skills, experience, and cultural fit. Recommend and present candidates to clients, highlighting their qualifications and suitability. End-to-End Coordination: Manage the entire Staff Augmentation lifecycle, from understanding client requirements to onboarding candidates to the project. Schedule and coordinate interviews, assessments, and client meetings. Facilitate contract negotiations and finalize terms with both clients and candidates. Ensure timely communication between all stakeholders throughout the process. Project Oversight and Coordination: Oversee the integration of consultants into client projects, ensuring smooth onboarding. Monitor the progress of consultants on client projects, and address any performance or satisfaction issues. Act as the liaison between clients and consultants, ensuring alignment and resolving conflicts when needed. Administrative and Operational Duties: Maintain accurate and up-to-date records in CRM and other management tools. Generate reports on staffing activities, project progress, and client satisfaction. Work closely with internal teams to streamline processes and improve service delivery. Monthly settlements and invoicing. Problem Solving: Address challenges with creativity and adaptability to keep clients and candidates happy, and projects running smoothly. Continuous Improvement: Collaborate with internal teams to enhance workflows and processes. Provide feedback to improve recruitment strategies, candidate sourcing, and client engagement. Foster innovation and adapt to evolving client and market needs. Candidate Support and Advocacy: Guide candidates through the onboarding process. Address candidate concerns and provide feedback to enhance their experience. Assist in aligning candidate career goals with project opportunities. Skills, Qualifications & Experience required Strong English communication skills (verbal and written). Experience in recruitment, project coordination, or client-facing roles (IT sector preferred, but not essential). Passion for building & maintaining professional relationships and delivering outstanding service. Ability to convey ideas effectively between clients, candidates, and internal teams. Strong multitasking skills to handle multiple clients, candidates, and deadlines effectively in a fast-paced environment. Proven ability to coordinate processes, schedules, and onboarding activities efficiently. Ability to work independently, manage tasks, and meet deadlines. Adaptability to navigate changing priorities and evolving client needs, while maintaining a high level of service delivery. A proactive, can-do attitude with a knack for solving problems. Self-starter mindset with the ability to drive results. Commitment to continuous learning and development. A “can-do” attitude; this is a fast-growing business, so it is important that you are hands-on, take ownership and enjoy making a tangible impact upon our clients, and organisation. Knowledge of IT technologies is a bonus. About Spyrosoft Spyrosoft is an authentic, cutting-edge software engineering company, established in 2016. In 2021 and 2022, we were among the fastest growing technology companies in Europe, according to the Financial Times. We were founded by a group of tech experts with established backgrounds in software engineering, who created an ‘engineer-to-engineer’ workplace, powered by enthusiasm, fairness and authentic relationships. Having a unique offering, which bridge the gap between technology and business, we specialise in technology solutions for industry 4.0, automotive, geospatial, healthcare & life sciences, employee experience & education and financial services industries. BENEFITS More reasons to work with us diversity_2 Community Monthly office meetings, with lunch on us 4 x seasonal events (Summer/ Christmas party etc.) Regular low-key social events Opportunities to travel to our overseas offices and meet international colleagues Brand new fully serviced office with sky lounge, break out areas and gym All of the above is optional; you can come along if you want to diversity_1 Family Enhanced maternity, paternity and adoption leave schemes timer Flexible working We operate hybrid working for most roles allowing for flexibility and a mix of home and office working sunny Holiday 25 days annual leave plus the normal UK bank holidays Your birthday off every year (or closest working day) restaurant Meal tickets account_balance_wallet Pension Auto enrolled into a pension scheme with nest after 12 weeks 10% employers contribution on qualifying earnings Optional employee contributions Option to opt-out