About the role
We have a brilliant opportunity to join our award-winning Leisure Team at Kielder Waterside as a Park Assistant.
You will take ownership of both the planned and reactive maintenance of all of the Kielder assets including luxury lodges, building maintenance, as well as maintaining the public estate and safety inspections.
You will deliver high quality and enjoyable activities for our guests and at times you may also support in the areas of housekeeping, food & beverage, guest services or retail.
At Kielder we have one-team approach, passionate about what we do here and ensuring our leisure services are delivered to the highest possible standards – Our Park Assistants play a huge part in that!
*You will participate in an annualised hours rota for which you are paid a 12% salary enhancement in order to meet the peaks and troughs of the business. This includes working increased hours in the summer months, offset by fewer hours in periods when our sites are less busy during the winter months.
About you:
The successful candidate will be comfortable working within a customer focused environment as you will be dealing with out guests on a daily basis.
We need someone with a can-do attitude and a flexible approach to work. You will be comfortable working outside and happy to work alone or unsupervised at times, happy to support on a wide range of duties, sometimes working unsocial hours that include weekend working.
If you have experience of working in a hospitality or visitor services environment that would be amazing but as long as your customer service is second to none and you have good DIY skills, we would love to hear from you!
This is a very good opportunity for someone where you will have the opportunity to build a long-term career with us. It is imperative you have an excellent attitude to learn and a keen interest and passion for the work you will be doing.
Please note
This role has been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test. Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked.
You will require a Full and valid UK Manual driving license.
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity which means bringing your full self to work. We encourage and welcome all applications, as we believe and strive to be an equal opportunity employer committed in having a diverse community represented within all our teams, structures, and organisation. We have our colleague network groups, including Rainbow Support Network (LGBT+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks too.
Kielder Waterside:
Kielder Water & Forest Park is unique. The fourth largest place in the world with Dark Sky Status, Northern Europe’s largest man-made lake and England’s largest working forest. It’s the best place for an escape to the great outdoors.
As well as our location, our people are what makes us who we are. Many employees within our onsite teams have lived in the area for years and know everything there is to know about what you can do and see and the history. Their knowledge is unrivalled and proves invaluable to visitors.
Kielder Waterside sits within the larger Kielder Water & Forest Park. The Park is ran by a number of stakeholders and partners. Our aim is to give you the visitor the most special and unique trip you can have.
We are part of Northumbrian Water who are more than just a water company. We are one team, fulfilling many roles, working together to ensure our customers have clean, fresh, running water, whilst providing great customer service, protecting the environment, and supporting local communities.
We Live Water, all our amazing people are helping us become the national leader in the provision of sustainable water and wastewater services.
About us
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, and that female candidates are less likely to apply if they don’t have the full range of skills, however if you have some of the skills listed, we 'd encourage you to apply.
Our benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues.
Benefits to include, here’s just a few of them:
1. Enhanced maternity pay
2. Enhanced annual leave with additional special leave for Christmas Eve and New Year’s Eve
3. Company pension scheme
4. Digital GP
5. Award winning wellbeing website
6. Employee Assistance Programme
7. Life assurance
8. Qualification loans
9. Professional subscription
10. Buy and sell annual leave
11. Discounts and cashback offers
Please note this role may require a DBS to be completed prior to employment