2nd line Support Analyst (PR/521709) City of London, England
Salary: GBP45000 - GBP65000 per annum
Position: 2nd line support analyst / Customer Support Analyst
This is a new and exclusive opportunity for a 2nd line support analyst / Customer Support Analyst to join a thriving financial technology business as they grow their brokerage clearing trading team.
Title: 2nd line support analyst / Customer Support Analyst
Team: Clearing system production applications
Employer: Electronic trading brokerage financial technology
Type: Permanent role, salary £45-65,000 dependent upon experience
Location: London City (Cannon Street/ Bank), 2/3 days a week in the office
Shortlisting: Closing the role on 10th January to shortlist for 1st stage interviews
This role is ideal for a junior 2nd line support analyst / Customer Support Analyst, who is looking for their 2nd or 3rd role to grow and develop themselves.
Responsibilities:
1. Troubleshoot clearing application problems utilizing hands-on Unix and Oracle/SQL techniques.
2. Perform daily clearing system support procedures.
3. Handle clearing system user requests, ad hoc queries, and reports.
4. Prepare Unix and SQL scripts for reports and reconciliation processes.
This is an interesting role where you will work alongside a more experienced customer support analyst to help grow and develop your long-term career.
Role Requirements:
1. Excellent UNIX/Linux skills, including basic scripting, file editing, system resource monitoring, running and scheduling processes, and troubleshooting system issues.
2. Ability to write and run Transact-SQL.
3. Knowledge of relational databases (Oracle, SQL Server preferred).
4. Exposure to source code control and/or release management.
5. Exposure to scheduling products, such as Autosys or crontab.
6. Experience in banking or financial services is highly beneficial.
For more information and the chance to be considered, please send through a CV for consideration.
Many thanks and good luck!
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