Medical Secretary Administration Leeds Full Time Permanent 37.5 hours Competitive Salary and excellent benefits
Spire Leeds Hospital is looking to recruit an experienced Medical Secretary to join our team and support our valued Consultants in providing a high quality service.
As Medical Secretary, your main tasks will include:
1. Providing a full medical secretarial service to Consultants.
2. Typing all Consultants' clinic notes and letters to General Practitioners and external agencies, meeting deadlines (48 -72 hours).
3. Answering patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
4. Liaising with Consultants and their secretaries to resolve patient queries/complaints in a timely manner.
5. Being solely responsible for at least six Consultants, handling all clinic correspondence, telephone calls, and queries relating to the allocated Consultant, displaying a high level of accuracy, presentation, and attention to detail.
6. Communicating effectively with GP surgeries and other healthcare professionals (e.g., Occupational Health Nurses, physiotherapists).
7. Providing copy clinic letters when needed.
8. Opening Consultants' mail and distributing it.
9. Typing discharge summaries/operation notes dictated by Consultants.
10. Logging all incoming clinic/theatre typing, insurance claim forms, DWP forms, etc., and distributing appropriately.
11. Ordering Consultants' paper, office stationery, etc.
12. Liaising closely with the Outpatient Department, Medical Records, NHS Team, and other departments within the hospital.
13. Assisting in the training of new and trainee Medical Secretaries.
14. Undergoing all mandatory training required (e.g., fire, health and safety).
15. Ensuring consistent provision of service during holiday/sickness periods by providing adequate cover of private typing.
16. Contributing to the development of departmental procedures.
17. Familiarising with company policies and procedures.
18. Delivering exemplary customer service to all users of the service (consultants, patients, and co-workers).
19. Assisting with any other reasonable duties required by the Senior Medical Secretary.
QUALIFICATIONS, TRAINING & EXPERIENCE:
1. Good standard of education.
2. Excellent communication skills.
3. Professional telephone manner.
4. A good knowledge of medical, anatomical, and physiological terminology.
5. Knowledge of IT systems.
6. RSA level II or equivalent.
Contract type: Permanent, Full-time
Benefits:
* 35 days annual leave inclusive of bank holidays
* Employer and employee contributory pension with flexible retirement options
* 'Spire for you' reward platform - discount and cashback for over 1000 retailers
* Private medical insurance
* Life assurance
* Free Car park
* Free DBS
* Free Uniform
Our Values
* Driving clinical excellence
* Doing the right thing
* Caring is our passion
* Keeping it simple
* Delivering on our promises
* Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth, and pursuit of excellence that sets Spire Healthcare apart. We commit to our employees' well-being through work-life balance, ongoing development, support, and reward.
Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals, 10 clinics, and a Specialist Cancer Care Centre across England, Wales, and Scotland.
Spire Healthcare is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all.
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