About Our Client
Our client is a well-established business based in Bromley, seeking an experienced Office Coordinator to join their busy team.
Job Description
The key responsibilities:
* Handling daily queries from engineers and customers via phone, email, and internal referrals
* Managing our CRM database, ensuring accurate records in line with GDPR compliance
* Scheduling work for engineers and overseeing progress from start to completion
* Researching and ordering parts, tracking delivery times for scheduled jobs
* Preparing quotations, liaising with customers to understand their needs, completing RAMS, and following up on engineer reports and outstanding quotes
The Successful Applicant
The successful candidate:
* Strong rapport-building skills with customers, engineers, suppliers, and third parties
* Resilience, determination, and ability to work to deadlines
* Prior experience in scheduling work and managing changes as necessary
* Exceptional telephone communication skills
* Ability to work independently and take initiative
* Experience raising, sending and following up on quotations is an advantage
* Flexible, hands-on approach with a willingness to learn
* Strong organisational skills, with the ability to prioritize tasks for yourself and others
* High attention to detail and a focus on completing tasks efficiently
* Proficient in Microsoft Office applications, including Word and Excel
* Experience within the construction, utilities, or trade sectors is desirable
* Excellent written and verbal communication skills, with a minimum of GCSE/O level Maths and English (grade C or equivalent)
What's on Offer
* Career progression opportunities
* 20 days of paid annual leave, plus 8 days of bank holidays
* Company pension plan after successful completion of probation
* A supportive and friendly team environment
* Mon-Fri 9-5
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