Senior Office 365 Applications Specialist
Are you passionate about driving innovation and transforming the way organisation work through technology? We’re looking for an experiencedSenior Office 365 Applications Specialistto join our dynamic team and play a pivotal role in shaping the future of collaboration and productivity within The Health Informatics Service (THIS) and its customers.
In this role, you will:
• Collaborate with business and technology teams to guide organisations through their Microsoft 365 migration journey and unlock the full potential of their investment in this powerful platform.
• Serve as a trusted adviser to managers and teams, helping them adopt new ways of working by recommending and implementing solutions tailored to their needs.
What you’ll do:
• Act as a technical escalation point, displaying leadership and expertise in resolving complex incidents, requests, and problems.
• Provide hands-on Microsoft 365 administration and empower end-users through training, knowledge transfer, and ongoing support.
• Support technical teams, ensuring the smooth operation and maintenance of the Microsoft 365 platform.
If you’re ready to lead the way in driving user adoption and delivering transformative Microsoft 365 solutions, we’d love to hear from you!
• Taking advice and guidance from the Cloud Technology Officer and acting on requirements set out by deliverable scopes of works coming from the Technology and Business Offices.
Advising customers on best utilisation and setups of office 365 technologies, such as Teams, One Drive, Intune, including mobile devices, SharePoint, Exchange Online.
Responsible for ensuring the technical elements of DCB1596 is maintained, including managing / working with external testing procedures.
Working closely with End User computing and IT Security teams to ensure that any changes made are subject to change control procedures and agreement with such teams.
Work with IT Data protection teams ensuring that any new technology in use that may require longer term retention is covered by supporting backup technology and understand how such data can be recovered by such technology and in accordance with Information Governance and data records management policy.
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Ensuring the operational health of the Microsoft 365 environment including security, availability, maintenance, performance, interoperability and reliability.
Maintenance of SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, items, permissions and access etc.) and working with the Web Development team for identity customisation's where required.
Assist in the administration and support an enterprise-level Microsoft Exchange Online, Teams, OneDrive infrastructure, mobile access etc.
The Health informatics is a division of Calderdale & Huddersfield NHS Foundation Trust - The Trust employs more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.
• Collaborate with business and technology teams to guide organisations through their Microsoft 365 migration journey and unlock the full potential of their investment in this powerful platform.
• Serve as a trusted adviser to managers and teams, helping them adopt new ways of working by recommending and implementing solutions tailored to their needs.
• Be a key contributor in transformation programs, working alongside CHFT and THIS customer leads, architects, and stakeholders to design and deliver impactful technology solutions.
• Partner with IT leadership, technical colleagues, and the Programme Management Office to ensure that Microsoft 365 solutions align with strategic business objectives and drive user adoption.
What you’ll do:
• Act as a technical escalation point, displaying leadership and expertise in resolving complex incidents, requests, and problems.
• Provide hands-on Microsoft 365 administration and empower end-users through training, knowledge transfer, and ongoing support.
• Support technical teams, ensuring the smooth operation and maintenance of the Microsoft 365 platform.
Please read the full job specification for a more detailed description of the position.
This advert closes on Friday 7 Feb 2025
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