Looking for something new & exciting in the NHS? Ever considered Prison healthcare?
An exciting opportunity has arisen for an Assistant Practice Manager to join the Offender Health Care Group working at HMP Ranby.
To work as part of a team providing secretarial, clerical and administrative support to the Healthcare team within HMP Ranby. This role is a part of the leadership team.
To be responsible for the day-to-day organisation and the smooth running of the Primary Care Practice providing a healthcare service to a diverse caseload of patients who are presenting with general and mental health problems.
To supervise a team of administrative staff in the provision of support and organisation to the clinical team, Prison and PCT according to NHS and Trust standards.
A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
To assume responsibility for the management of the Primary Care Practice administrative function within HMP services Offender Health in conjunction with the wider Prison and Trust health management.
To be responsible for the supervision of the administrative team on a day-to-day basis to ensure that patients have appropriate access to Healthcare professionals within the Practice and through secondary care appointments according to NHS, NCH and HM Prison standards.
To manage administrative systems to continuously improve the services for patients. Ensuring that SystmOne is operated appropriately locally and that Data quality is regularly reviewed, and feedback provided to teams.
To work collaboratively with the head of healthcare ensuring smooth running of dept through administrative support.
To provide PA support to the Head of healthcare to support some diary management/ confidential mail, minutes of meetings including HR meetings and senior team meetings including local Contract review meetings.
To Ensure that Health and Justice Indicators of Performance are reviewed and the APM will work with matrons to validate data locally and ensure submissions and exception reports are submitted on time, working closely with HOH, and performance team.
To supervise on a day-to-day basis the administrative staff to provide comprehensive, operational support to the Healthcare Team in Offender Health.
Assistance with the maintenance and development of secretarial/administrative systems within the department, thereby ensuring the smooth and efficient processing of all routine matters appertaining to healthcare.
Manage resources to enable the Health Care Centre to function efficiently and effectively. To be responsible for the ordering of stock and management of invoices working within the designated budget. Including booking and invoices for temporary agency and bank staff.
To monitor and evaluate waiting lists and clinics for ancillary services including dental, medical ophthalmic and chiropody. To act accordingly through problem solving and change management to improve waiting times and list, in line with NHS and Prison Health targets.
To be responsible for monitoring and evaluating the quality of service through patient’s feedback and patient groups. To work alongside Clinical colleagues to respond to patient correspondence.
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