Job Title: Account Manager
Team: Leadscale Services (part of the Leadscale Limited group of companies)
Type: Permanent (Full Time)
Location: Hybrid- Angel, London and Remote (WFH in the UK)
Website:
Salary: £30k-35kp.a + bonus (salary is dependent on knowledge and experience)
About Us
Leadscale Services plan and activate multi-channel lead and demand generation programs, leveraging our proprietary technology to deliver highly efficient campaigns for major brands such as Adobe, BMW, DocuSign and Ford.
We are a principled and technology-enabled marketing services firm, helping our advertisers leverage the moments that matter and find the ‘gold dust’ in their marketing relationships.
About the Role
We are seeking an organised, responsible and detail-oriented individual eager to advance their career within a stellar team of client service performance marketing professionals.
You’ll have the opportunity to bring your ideas and expertise to our growing team and suite of services, supporting the highest quality execution of client strategies.
We’re looking for someone with a "no task too small" mindset who is comfortable managing high volumes of administrative tasks with precision and care, ensuring accuracy, excellence, and exceptional client service every step of the way.
The ideal candidate will enjoy working in a fast paced and entrepreneurial environment, founded on principles of transparency, output quality, and compliance with global industry standards.
This is a hybrid role, and you will need to balance working from home and working in our Angel, London hub office as required. The team currently work in the office at least twice a week.
Your responsibilities will include:
* The account management of existing client accounts to maintain and grow revenue.
* Supporting the development and nurturing of strong partnerships with clients and their teams.
* Production of account management documentation, including reporting to the client on a regular basis with insights into the campaign and highlighting additional opportunities for growth.
* Handling routine client queries.
* Reporting program performance to team lead.
* Undertaking analysis of past campaigns to influence future campaigns or opportunities.
* The production of regular and bespoke reports on assigned campaigns.
* Managing the allocation of budget amongst publishers.
* Maintaining and developing our publisher portfolio.
* Liaising and negotiating priority levels of exposure with best performing publishers to maximise delivery.
* Organising and attending quarterly business reviews and other meetings to ensure a strong client relationship.
* Managing and optimising assigned accounts to fulfil the needs of the client.
* Attending appropriate client and networking events to enhance client relationship development.
* Implementing and advising on performance marketing concepts to optimise assigned accounts.
* Mentoring junior members of the team and supporting their development and growth.
What we are looking for:
* Experience in operations or client services within performance marketing.
* Excellent project management and organisational skills with a disciplined approach.
* Power user of the Microsoft Office suite including Excel and Word. You can handle VLOOKUP’s, PivotTables and the like without breaking a sweat.
* Strong commercial acumen and the ability to deliver results.
* Outstanding communication skills, both written and verbal, with the ability to influence and build relationships.
* Good understanding of performance marketing metrics and multi-channel strategies.
* Passion for staying ahead of digital marketing trends and technologies.
* A collaborative, friendly, and proactive attitude.
* Eligibility to work in the UK without sponsorship.
As a member of our team, you will benefit from:
* A competitive bonus scheme for account management
* Access to our Vitality private medical insurance scheme (post-probation).
* A workplace pension scheme with Aviva.
* 20 days’ holiday plus bank holidays with an additional day’s holiday earned for every completed year of service to a maximum of five.
* Birthday day off
* Opportunity to join a fast-growing, innovative company spearheading technology that is revolutionizing demand generation.
* A friendly, close-knit, and ambitious team culture.
Are you interested in applying for the role?
Please send us your CV. We would love to hear from you.
Important:
Please note that due to the high volume of applications we receive, we will only be able to contact those applicants who are being most actively considered for a position.
If you don’t hear from us within 2 weeks of your application date, please assume that you have been unsuccessful in your application. We will retain your CV on file for a period of 12 months from your application date.
The Leadscale Limited group of companies is an equal opportunity employer.
We are committed to equal opportunities and oppose all forms of unlawful or unfair discrimination.
We celebrate diversity and are committed to a culture that fosters respect and understanding.